Deleting ticket

Added by Andreas Stoeffer almost 3 years ago

Hi,

I use Redmine 2.6.2 and have one issue:
I could delete some tickets but some not

I get an Redmine 500 error:
"Internal error

An error occurred on the page you were trying to access.
If you continue to experience problems please contact your Redmine administrator for assistance.

If you are the Redmine administrator, check your log files for details about the error.

"

Any help is appreciated

Thanks
Andras

Replies (2)

RE: Deleting ticket - Added by Andreas Stoeffer almost 3 years ago

After digging deeper into the issue I saw, that redmine stores files in the files folder with the root user instead of the redmine user I created for the webfoot of redmine.
How can I change Redmine settings, so that files also stored with the same user and permissions?

Andreas

RE: Deleting ticket - Added by Thomas Pihl almost 3 years ago

You need to describe your setup a bit more. OS/App-server and similar.

For example, if you are using phusion passenger, you may run redmine as root instead of your intended user. I think the file uploaded would be owned by the same user redmine runs under.

Kind Regards,
Thomas

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