When access the http://ip:3000, it shows the 'Redmine 500 error'

Added by Ronnie Wang 5 months ago

Hi, guys,

After starting Redmine by command 'ruby /usr/local/rvm/gems/ruby-2.2.7/bin/rails server -e production -d -b <IP>', and access the http://&lt;IP&gt;:3000, it threw the error 'Redmine 500 error', and the details of the error is as below:
'Internal error

An error occurred on the page you were trying to access.
If you continue to experience problems please contact your Redmine administrator for assistance.

If you are the Redmine administrator, check your log files for details about the error.'

Provide the version information of all related software.
1. System: Red Hat Enterprise Linux Server release 7.4 x86_64
2. Redmine: V3.4.5
3. Ruby: ruby 2.2.7p470 (2017-03-28 revision 58194) [x86_64-linux]
4. Rails: Rails 4.2.8
5. Mysql: Server version: 5.5.60 MySQL Community Server (GPL)

Everything looks good, only the access problem after starting the redmine.

Could anyone help to solve this issue?

Thanks in advance.

Ronnie

Replies (1)

RE: When access the http://ip:3000, it shows the 'Redmine 500 error' - Added by Martin Denizet (redmine.org team member) 5 months ago

Hello,

Please check the last entries in your production.log. If you don't know where it is located, try:

find / -name production.log

Then paste your startup error on this thread.
Cheers,

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