How to assign an incoming email to the correct project according to the sender

Added by Frédéric RINALDI 9 months ago

Hello everybody,

We finally migrated to the last version (3.6) of Redmine (we were still in 3.0) and I want to enable the issue creation from email feature.
My problem is the following
  • we have several support project hosted in our Redmine Solution
  • I don't want to create as many support mail box as customer
  • we canno't enable the subaddressing mode on our mail server
  • we would rather be able to determine the correct project according to the email sender address (for instance all emails coming from @myCustomer.com should go to Project A, all emails coming from @myOtherCustomer.eu should go to project B, all other to common Project C)

Is there an easy solution to do that ?

Kind regards,
Fred

Replies (1)

RE: How to assign an incoming email to the correct project according to the sender - Added by Frédéric RINALDI 9 months ago

Hello,

Is there someone there ?
Is my question so strange that nobody answers it ??

Best regards,
Fred

(1-1/1)