Feature #13478

E-Mail response to ticket changes status to In Progress

Added by Jason Butz over 6 years ago. Updated over 6 years ago.

Status:NewStart date:
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:Email receiving
Target version:-
Resolution:

Description

It would be nice to have a feature that if a ticket is updated via e-mail and the status is "New", or preferably something you choose, that the status is then changed to "In Progress", or preferably something you choose.

History

#1 Updated by Mischa The Evil over 6 years ago

It is already part of RedmineReceivingEmails. You can use keywords (when configured as such) to change issue status using emails.
I don't think that this should be default behavior.

#2 Updated by Toshi MARUYAMA over 6 years ago

  • Category set to Email receiving

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