Email integration: track email answers
It would be great to have ability to track all email/letters flow involved in some particular issue and/or revision discussions.
To see the list of emails related to particular issue and be able read/search through these emails.
This can be implemented as separate processes which will index letters in mailbox.
I'm thinking keeping emails on imap mail server or shared ms exchange account.
#2 Updated by Vladymyr Vladymyrov over 10 years ago
Oops, I found some email integration in app/models/mail_handler.rb MailHandler.receive
Could you please explain how to start/enable it?
As I understand - MailHandler should be somehow integrated to the mail server flow - reading pop3 box, or processing emails using | (pipe).
Could you please explain?
#3 Updated by Vladymyr Vladymyrov over 10 years ago
Sorry for bothering.
I've found information I've asked here:
jplang, 2007-05-09 20:46
Added a simple mail handler.
It lets users add notes to an existing issue by replying to the initial notification email.
Permissions are checked in the same way as in the application (the user is identified by its mail address).
Information about configuring the application so that it receives emails can be found here:
RedMine mail hander is MailHandler#receive