Defect #14977

Internal Server Error while uploading file

Added by Valentina Kozimirova about 4 years ago. Updated over 3 years ago.

Status:ClosedStart date:
Priority:NormalDue date:
Assignee:Jean-Philippe Lang% Done:

0%

Category:Attachments
Target version:2.3.4
Resolution:Fixed Affected version:

Description

Hello,

Sometimes Redmine stops uploading files and shows Internal Server Error when I try to attach file to issue. Application restart fixes it, but after some time problem comes again (now once a day).

Environment:
Redmine version 2.3.1.stable
Ruby version 1.9.3 (x86_64-linux)
Rails version 3.2.13
Environment production
Database adapter PostgreSQL 9.1

Http server - Ngnix with Passenger

In production.log:

Started POST "/uploads.js?attachment_id=1&filename=ocenki.png" for <ip_address> at 2013-09-24 15:52:08 +0400
Processing by AttachmentsController#upload as JS
Parameters: {"attachment_id"=>"1", "filename"=>"ocenki.png"}
Current user: <user.name> (id=28)
Completed 500 Internal Server Error in 41ms

NoMethodError (undefined method `info' for nil:NilClass):
app/models/attachment.rb:105:in `files_to_final_location'
app/controllers/attachments_controller.rb:88:in `upload'

Associated revisions

Revision 12202
Added by Jean-Philippe Lang about 4 years ago

NoMethodError when uploading a file without logger (#14977).

History

#1 Updated by Yar n about 4 years ago

i have almost the same error
but on:
Environment:
Redmine version 2.3.3.devel
Ruby version 1.9.3-p448 (2013-06-27) [x86_64-linux]
Rails version 3.2.13
Environment production
Database adapter Mysql2
SCM:
Git 1.7.1
Filesystem
Redmine plugins:
redmine_git_hosting 0.6.2
redmine_plugin_views_revisions 0.0.1

production.log:

Started POST "/uploads.js?attachment_id=1&filename=0_1_dogovor_v8.docx" for 195.208.175.17 at 2013-09-25 14:28:19 +0400
Processing by AttachmentsController#upload as JS
  Parameters: {"attachment_id"=>"1", "filename"=>"0_1_dogovor_v8.docx"}
  Current user: username (id=10)
Completed 500 Internal Server Error in 78ms

NoMethodError (undefined method `info' for nil:NilClass):
  app/models/attachment.rb:105:in `files_to_final_location'
  app/controllers/attachments_controller.rb:88:in `upload'

and simple restarting of puma solves problem for some time. but later internal error comes again.

ps. ive commented out app/models/attachment.rb:105
now it is working and i belive it will help for some time.

#2 Updated by Valentina Kozimirova about 4 years ago

I also have plugins
redmine_git_hosting 0.6.2
redmine_plugin_views_revisions 0.0.1

installed

#3 Updated by Jean-Philippe Lang about 4 years ago

  • Status changed from New to Resolved
  • Assignee set to Jean-Philippe Lang
  • Target version set to 2.3.4
  • Resolution set to Fixed

Fixed in r12202, but this error means that you don't have any logger defined. You should check that anyway.

#4 Updated by Jean-Philippe Lang about 4 years ago

  • Status changed from Resolved to Closed

Merged.

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