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Defect #20189

closed

After upgrading to 3.0, Redmine breaks

Added by Tim Totten almost 9 years ago. Updated almost 8 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Rails support
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:
3.0.3

Description

After upgrading from a 2.x version of Redmine to 3.0-stable, following the procedures on the RedmineUpgrade page, and restarting the thin service, now connections to Redmine fail with a 502 Bad Gateway message, and the thin logfile shows:


!! Unexpected error while processing request: undefined method `clean_path_info' for Rack::Utils:Module

I am running Redmine on Debian 8, another user from the forums was using Ubuntu 14.04. Everyone who has reported this is using thin as the middleware.

Here is the output of bin/about


Environment:
  Redmine version                3.0.3.stable
  Ruby version                   2.1.5-p273 (2014-11-13) [x86_64-linux-gnu]
  Rails version                  4.2.3
  Environment                    production
  Database adapter               Mysql2
SCM:
  Subversion                     1.8.10
  Cvs                            1.12.13
  Bazaar                         2.7.0
  Git                            2.1.4
  Filesystem
Redmine plugins:
  no plugin installed

This was noted in the Help forums This has been noted in the forums Redmine 3.0.x undefined method `clean_path_info' for Rack... but no resolution has been posted.

This is a severe problem, and I hope it can be resolved without the necessity of rolling back to Redmine 2.x.

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