Feature #2026

Improve E-Mail notification templates

Added by Jim Jones about 9 years ago. Updated about 1 year ago.

Status:NewStart date:2008-10-12
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:Email notifications
Target version:-
Resolution:

Description

The current format for E-Mail notifications is very raw and hard to parse.

I like the format that MantisBT uses for its notifications, so I tried to adapt it for redmine.
Here is the result:

Subject: [CoreDev !#829]: Segmentation Fault on button click

The following issue has been has been UPDATED by John Wayne:

[CoreDev !#829]: Segmentation Fault on button click
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http://redmine/issues/show/217
======================================================================
Created By :              Bob Hope
Assigned To:              John Wayne
======================================================================
Project:                  CoreDev
Issue ID:                 217
Category:                 Bug
Status:                   Assigned
Priority:                 Urgent
Target version:           1.7
Progress:                 [###.......] 30%
======================================================================
Date Submitted:           2008-02-14 01:24 CET
Last Modified:            2008-03-21 17:22 CET
======================================================================
Ticket Subject and Description:

Segmentation fault on button click

When I press any button in the UI the application crashes
with SIGSEGV. This happens in the Windows, Linux and Atari build.

======================================================================
Relationships       ID      Summary
----------------------------------------------------------------------
related to          164     User reports random crashes when he doe...
related to          199     Boss says our application sucks, when t...
======================================================================

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 Jack Ass - 2008-02-17 17:23
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 * Description UPDATED
 * Priority Changed from Irrelevant to Normal

Yes, I could reproduce this in the atari build.

----------------------------------------------------------------------
 Barbie Ken - 2008-02-17 19:23
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 * Priority Changed from Normal to Urgent

This sucks, can we have a fix?
Urgent, all customers have terminated their contracts

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 Frank CEO - 2008-02-17 20:50
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 * Assigned to John Wayne

You're all fired. Except John, you go fix it.
Then you'll be fired, too.

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 John Wayne - 2008-02-21 17:22
----------------------------------------------------------------------
 * Progress updated: 20% -> 30%

Working on it.

To someone who has never used MantisBT this may, at a glance, look like information overload.
Let me point out the advantages:

  1. The format is well-structured. Everything is always in the same place. This is easier on the eyes than the "random" layout that redmine uses currently.
  2. Each E-Mail contains the complete change-history of the ticket. There is no need to open a webbrowser to inspect a changed ticket. The E-Mail is nearly equivalent to the browser view.

I propose to make this (or something similar) the new default template format for redmine.
What do you guys think?


Related issues

Related to Redmine - Feature #6221: Email texts template/configuration. New 2010-08-26

History

#1 Updated by Ali Nebi almost 8 years ago

Hi, i will be really happy if notification template is formated better. I vode for that.
Jim, can you post a patch for this or tell me what changes you have done to get this format of notification template?
Thanks in advanced!

#2 Updated by Terence Mill about 7 years ago

A configurable template as admin setting ,where wildcards/ticket variables could be used to format the template would be a solution which solves the problem and furture requetsts for this topic.

#3 Updated by Terence Mill about 7 years ago

This is realated to Issue #6221

#4 Updated by Sebastian Thomae over 6 years ago

+1

Can you please post a patch?

#5 Updated by Terence Mill over 6 years ago

That is what we would need also, but can u provide a documentation and patch howto make this work?

#6 Updated by Daniel Felix almost 5 years ago

Well, i like the current format of those report mails. it is short and give the latest informations direct on top of the correspondig mail.

As another suggestion:
Maybe add the possibility to customize those email-reports on a easy way by adding some configuration file like the application.css.
This way, every person could define it own mailformating?

#7 Updated by Sergey Startsev over 3 years ago

+1

#8 Updated by Pablo Giudice over 2 years ago

+1 We are looking for something similar to this. We just want to be able to know who will be notified when an email is replied.

#9 Updated by [ Desperados ] about 1 year ago

+1

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