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Defect #24116

closed

Tickets are not created if the email contains some of the special character

Added by Piyush Jain over 7 years ago. Updated over 7 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Email receiving
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Duplicate
Affected version:
3.3.0

Description

Hey Team,

I have Installed the redmine

Environment:
  Redmine version                3.3.0.stable
  Ruby version                   2.3.1-p112 (2016-04-26) [x86_64-linux]
  Rails version                  4.2.6
  Environment                    production
  Database adapter               Mysql2

Am using email to task for creating issues, but when the email contains any special symbol like

"ṁ" 
☎

The tickets are not being created, is there any fix or workaround for the issue, as we cannot ask each and every user to change their mail signatures.

Related issues

Related to Redmine - Defect #21398: Mysql: 500 server error when submitting 4 bytes utf8 (to be saved in the 'notes' field)Closed

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