Defect #26281

Can not open task attachment

Added by Roman Fesenko over 1 year ago. Updated over 1 year ago.

Status:ClosedStart date:
Priority:NormalDue date:
Assignee:-% Done:


Target version:-
Resolution:Invalid Affected version:3.3.3


There is a problem with task attachment opening:
when working through the proxy (squid) - I have and "Zero size reply"

But in the log production.log I can see that is all "OK" with senidng attachment file:
[ruby@mail redmine-3.3.3]$ tail /opt/redmine-3.3.3/log/production.log -f
Parameters: {"id"=>"15", "filename"=>"!1111111.png"}
Current user: admin (id=1)
Sent file /opt/redmine-3.3.3/files/2017/06/170627050716_fd10e9bb8c8a02820e178817bd8c0f79.png (0.1ms)
Completed 200 OK in 13ms (ActiveRecord: 2.8ms)
Started GET "/attachments/download/15/!1111111.png" for at 2017-06-27 05:07:39 -0400
Processing by AttachmentsController#download as HTML
Parameters: {"id"=>"15", "filename"=>"!1111111.png"}
Current user: admin (id=1)
Sent file /opt/redmine-3.3.3/files/2017/06/170627050716_fd10e9bb8c8a02820e178817bd8c0f79.png (0.1ms)
Completed 200 OK in 17ms (ActiveRecord: 6.5ms)

If I work with Redmine without proxy, I just have browser message "Can not display this page".

System info:

Redmine 3.3.3.stable
Default administrator account changed
File repository writable
Plugin assets directory writable (./public/plugin_assets)
RMagick available (optional)
ImageMagick convert available (optional)

Redmine version 3.3.3.stable
Ruby version 2.2.3-p173 (2015-08-18) [x86_64-linux]
Rails version
Environment production
Database adapter Mysql2
Subversion 1.7.14
Darcs 2.8.4
Redmine plugins:
redmine_timesheet_plugin 0.7.0

screen_1.PNG (28 KB) Roman Fesenko, 2017-06-27 11:08


#1 Updated by Toshi MARUYAMA over 1 year ago

  • Status changed from New to Closed
  • Resolution set to Invalid

Please use forum for question.

Also available in: Atom PDF