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Feature #27035

closed

Workflow Standard fields

Added by Martina A. over 6 years ago. Updated over 6 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Issues workflow
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid

Description

Dear all,

as an administrator I can set permissions in the workflow section for each standard field separately (read only, mandatory...)
Can I also add or delete a standard field?
I would like change the settings for the field "comment".

Thanks

Actions #1

Updated by Toshi MARUYAMA over 6 years ago

  • Status changed from New to Needs feedback

If your "comment" means "notes", you can use "Add notes" role.

Actions #2

Updated by Martina A. over 6 years ago

Thanks, but I'm not sure, if I understand your tip.

I like to change a section in the workflow part. Here you can define for each standard field, if this is mandatory or not during the ticket workflow. There are standard fields predefined like project, tracker etc.
I would like to add or delete those standard field. Is this possible?

The background for this question is, that I like to permit that one can add a comment to an already closed ticket. I already have found a patch for this problem, but unfortunately this does not work.

Actions #3

Updated by Mischa The Evil over 6 years ago

  • Status changed from Needs feedback to Closed
  • Resolution set to Invalid

Please use the forums for questions. I'm going to close this issue as invalid, since we do not provide support via issues

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