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Defect #2814

closed

Mail with swedish chars fails to get added as issue

Added by Fredrik Frodlund about 15 years ago. Updated over 14 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Email receiving
Target version:
Start date:
2009-02-23
Due date:
% Done:

0%

Estimated time:
Resolution:
Fixed
Affected version:

Description

I just noticed that Redmine no longer can add issues from mail that contain swedish chars (Å, Ä and Ö as well as å, ä and ö) in the beginning of the subject.

A sample of such a mail in raw:

MIME-Version: 1.0
From: supportform@domain.se
To: support@domain.se
Date: 23 Feb 2009 17:31:39 +0100
Subject: =?utf-8?B?w4XDhMOWIGkgYsO2cmphdCAodGVzdCBudW1tZXIgMjAp?=
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: base64

U3ZlbnNrYSB0ZWNrZW4gaSBiw7ZyamFuIGF2IHN1YmplY3QNCg0KaHR0cDovL3d3dy5uZXRy
ZWxhdGlvbnMuc2Uvc3VwcG9ydC9hcmVuZGVuL25ldHJlbGF0aW9ucy8wOTAyMjMtMTczMTM5
LWFhby1pLWJvcmphdC10ZXN0LW51bW1lci0yMC8NCg0KUHJvamVjdDoga29udDUwMDENClBy
aW9yaXRldDogS3JpdGlza3Q=

I ran a rake --trace redmine:email:receive_imap via console:

rake --trace redmine:email:receive_imap \
host=domainname \
port=993 \
ssl=1 \
username=**** \
password=**** \
move_on_success=success \
move_on_failure=failed \
RAILS_ENV="production" 

and this was the result:

(in /home/username/www-rails/redmine)
** Invoke redmine:email:receive_imap (first_time)
** Invoke environment (first_time)
** Execute environment
** Execute redmine:email:receive_imap
rake aborted!
private method `gsub!' called for nil:NilClass
/home/username/www-rails/redmine/app/models/mail_handler.rb:171:in `get_keyword'
/home/username/www-rails/redmine/app/models/mail_handler.rb:114:in `target_project'
/home/username/www-rails/redmine/app/models/mail_handler.rb:78:in `receive_issue'
/home/username/www-rails/redmine/app/models/mail_handler.rb:62:in `dispatch'
/home/username/www-rails/redmine/app/models/mail_handler.rb:51:in `receive'
/usr/lib/ruby/gems/1.8/gems/actionmailer-2.1.2/lib/action_mailer/base.rb:404:in `receive'
/home/username/www-rails/redmine/app/models/mail_handler.rb:37:in `receive'
/home/username/www-rails/redmine/lib/redmine/imap.rb:35:in `check'
/home/username/www-rails/redmine/lib/redmine/imap.rb:32:in `each'
/home/username/www-rails/redmine/lib/redmine/imap.rb:32:in `check'
/home/username/www-rails/redmine/lib/tasks/email.rake:111
/usr/lib/ruby/gems/1.8/gems/rake-0.8.3/lib/rake.rb:617:in `call'
/usr/lib/ruby/gems/1.8/gems/rake-0.8.3/lib/rake.rb:617:in `execute'
/usr/lib/ruby/gems/1.8/gems/rake-0.8.3/lib/rake.rb:612:in `each'
/usr/lib/ruby/gems/1.8/gems/rake-0.8.3/lib/rake.rb:612:in `execute'
/usr/lib/ruby/gems/1.8/gems/rake-0.8.3/lib/rake.rb:578:in `invoke_with_call_chain'
/usr/lib/ruby/1.8/monitor.rb:242:in `synchronize'
/usr/lib/ruby/gems/1.8/gems/rake-0.8.3/lib/rake.rb:571:in `invoke_with_call_chain'
/usr/lib/ruby/gems/1.8/gems/rake-0.8.3/lib/rake.rb:564:in `invoke'
/usr/lib/ruby/gems/1.8/gems/rake-0.8.3/lib/rake.rb:2019:in `invoke_task'
/usr/lib/ruby/gems/1.8/gems/rake-0.8.3/lib/rake.rb:1997:in `top_level'
/usr/lib/ruby/gems/1.8/gems/rake-0.8.3/lib/rake.rb:1997:in `each'
/usr/lib/ruby/gems/1.8/gems/rake-0.8.3/lib/rake.rb:1997:in `top_level'
/usr/lib/ruby/gems/1.8/gems/rake-0.8.3/lib/rake.rb:2036:in `standard_exception_handling'
/usr/lib/ruby/gems/1.8/gems/rake-0.8.3/lib/rake.rb:1991:in `top_level'
/usr/lib/ruby/gems/1.8/gems/rake-0.8.3/lib/rake.rb:1970:in `run'
/usr/lib/ruby/gems/1.8/gems/rake-0.8.3/lib/rake.rb:2036:in `standard_exception_handling'
/usr/lib/ruby/gems/1.8/gems/rake-0.8.3/lib/rake.rb:1967:in `run'
/usr/lib/ruby/gems/1.8/gems/rake-0.8.3/bin/rake:31
/usr/bin/rake:19:in `load'
/usr/bin/rake:19

Platform version information

MySQL: 5.0.51a-3ubuntu5.4-log
Ruby: ruby 1.8.6 (2007-09-24 patchlevel 111) [i486-linux]
Rails: Rails 2.2.2
Redmine: Redmine 0.8.1.stable.2519

Additional information

Another issue managed to get added via email, but I noticed that those swedish chars (Å,Ä and Ö) got replaced with 奪 辰 and 旦. Quite weird.

Actions #1

Updated by Fredrik Frodlund about 15 years ago

I forgot to mention that this worked perfectly i 0.7.x.

Actions #2

Updated by Jean-Philippe Lang about 15 years ago

  • Status changed from New to Closed
  • Target version set to 0.8.2
  • Affected version (unused) set to 0.8.1
  • Resolution set to Fixed
  • Affected version set to 0.8.1

There was an awful bug in the mail handler. It's fixed in r2520 and merged in 0.8 branch in r2521.
Thanks for pointing this out.

Actions #3

Updated by Jean-Philippe Lang over 14 years ago

  • Category changed from Email notifications to Email receiving
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