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Feature #3262

open

Email Verbosity Levels

Added by Jason Punyon almost 15 years ago. Updated about 13 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Email notifications
Target version:
-
Start date:
2009-04-29
Due date:
% Done:

0%

Estimated time:
Resolution:

Description

A complaint I'm receiving from my users is that the email notifications are too verbose. This may be because we make tons of updates to tickets that they just wouldn't care about. These are little things like when we forget to update the ticket status or enter a start date. We'll edit it once, forget something, go back and edit it again and two notifications go out for what should be a 1 (or no) e-mail change.

What I'm looking for is to be able to set the verbosity level at the granularity of project member. Users might want to be notified in the following ways:

  • Only if a certain field is included in an update (Like Notes for example)
  • Only if a certain field has changed in the update (Like Status or %Done)

I'll think about it some more and see if I can come up with a better implementation or more examples...

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