<?xml version="1.0" encoding="UTF-8"?>
<issue>
  <id>568</id>
  <project name="Redmine" id="1"/>
  <tracker name="Feature" id="2"/>
  <status name="Closed" id="5"/>
  <priority name="Normal" id="4"/>
  <author name="Per-Olof Hermansson" id="264"/>
  <subject>Let end user customer report Issue</subject>
  <description>I am new to Redmine, but I have succesfully downloaded and installed it on a local computer for testing, and I am very
impressed!

This would suite us as developers very well.

However I have one need that would fullfill the system: Letting the customer's end user report issues through either
a simple web based page (API?) or via email to each project.

Per-Olof Hermansson
Mass Marketing Software AB</description>
  <start_date></start_date>
  <due_date></due_date>
  <done_ratio>0</done_ratio>
  <estimated_hours></estimated_hours>
  <custom_fields>
    <custom_field name="Resolution" id="2">Duplicate</custom_field>
  </custom_fields>
  <created_on>Sat Jan 19 10:19:00 +0100 2008</created_on>
  <updated_on>Sat Jun 14 17:08:00 +0200 2008</updated_on>
  <journals>
    <journal id="1115">
      <user name="Liang Jin" id="262"/>
      <notes>Right now, you can allow anonymous user to submit issues. Will
that suit your application?

If you want to integrate the Redmine issue reporting system in
another website, an API or email submission would be a better
solution. Both are pointed out in other feature requests:

http://rubyforge.org/tracker/index.php?func=detail&amp;aid=9484&amp;group_id=1850&amp;atid=7163

http://rubyforge.org/tracker/index.php?func=detail&amp;aid=14147&amp;group_id=1850&amp;atid=7163</notes>
      <details>
      </details>
    </journal>
    <journal id="3328">
      <user name="Jean-Philippe Lang" id="1"/>
      <notes>See #296.</notes>
      <details>
        <detail old="1" name="status_id" property="attr" new="5"/>
        <detail old="" name="2" property="cf" new="Duplicate"/>
      </details>
    </journal>
  </journals>
</issue>
