Redmine

    category = (get_keyword(:category) && project.issue_categories.find_by_name(get_keyword(:category)))

    priority = (get_keyword(:priority) && IssuePriority.find_by_name(get_keyword(:priority)))

    status =  (get_keyword(:status) && IssueStatus.find_by_name(get_keyword(:status)))

    # check permission

    unless @@handler_options[:no_permission_check]

      end

      h

    end

    issue.description = cleaned_up_text_body

    # add To and Cc as watchers before saving so the watchers can reply to Redmine

    add_watchers(issue)

  # Adds a note to an existing issue

  def receive_issue_reply(issue_id)

    status =  (get_keyword(:status) && IssueStatus.find_by_name(get_keyword(:status)))

    issue = Issue.find_by_id(issue_id)

    return unless issue

    if status && issue.new_statuses_allowed_to(user).include?(status)

      issue.status = status

    end

    issue.save!

    logger.info "MailHandler: issue ##{issue.id} updated by #{user}" if logger && logger.info

    journal