Emails deleted from Issue creation because of Recipient address rejected

Added by Pat Laporte over 8 years ago

Hello,

sorry for my bad translation..

I have a configuration problem under redmine2.2.3

The user plap is Still registered as many other people under the redmine project XY,
plap left the lab some months ago and his account and email was deleted one week ago on the central database and not on redmine.

When creating a new issue under the famous XY project, all emails sent to all the users registered under XY, are deleted because the user address of plap is no more existing on the recipient base. The full email flow is trashed.

The Redmine server talk directly to the mail server. When I supress plap email adress from the XY Project then all is OK !

Any idea about it? Am I alone and do you think there is a mistake in my config ??

Thanks a lot
plap

Jun 4 18:58:17 post postfix/smtpd5408: B70993600DE: reject: RCPT from redmine.mylab.xx [192.168.18.18]: 550 5.1.1 <>: Recipient address rejected: User unknown in local recipient table; from=<> to=<> proto=ESMTP helo=<cerfacs.fr>

The mail config is really basic:
default: # Outgoing emails configuration (see examples above)
email_delivery:
delivery_method: :smtp
smtp_settings:
address: post.mylab.xx
port: 25
domain: mylab.xx
authentication: :none

Replies (2)

RE: Emails deleted from Issue creation because of Recipient address rejected - Added by Jan Niggemann (redmine.org team member) over 8 years ago

Do you have "Send E-Mails as blind copy (BCC)" set in Admin -> Config -> Notifications?
I suppose it's postfix that thrashes your mails, instead of sending it to all valid local recipients

RE: Emails deleted from Issue creation because of Recipient address rejected - Added by Pat Laporte over 8 years ago

Hello Jan,

The redmine server talk SMTP with a postfix server located on my local network, but it could be anywhere on the Net
and I dont have any trace on the log about the rejected mails.

Yes I have setted the bcc on the Admin Interface: Administration/Settings/Email_Notifications.

Plap

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