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Allocating ticket id from external database

Added by Steve Folly about 15 years ago

Hi,

We're currently using an in-house defect tracking tool and evaluating redmine. It looks pretty awesome so far. Almost all our requirements have been met.

However, one sticking point is that we have an internal database for allocating ID numbers, whether they be for documents, defects, anything, we use one number allocator throughout the whole company.

Is it all possible to get redmine to use this number allocator to assign ticket IDs? There may be gaps in the numbering, which I'm not concerned about, but I can guarantee it won't generate duplicates. Numbers are allocated via a URL e.g. http://<host>/imsalloc.php - the response is a label and allocated number (or error), easily parsed.

Thanks for any help.

Cheers,
Steve


Replies (1)

RE: Allocating ticket id from external database - Added by Brad Beattie about 15 years ago

  • Out of the box, no, probably not.
  • Clean plugin? Probably not either.
  • Custom modification? Quite likely, but that would involve hacking at the base code, making subsequent upgrades a bit of a pain.
    (1-1/1)