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Email notifications not sent

Added by Kevin Crowell over 13 years ago

I have been having problems with my email notifications. My email.yml is configured correctly, as I am able to send a test email.

The problem is, no one (including myself) is receiving email notifications when anything is updated. The users get their original email about account creation, but never receive another. Each user has the correct email notifications selected and I have setup Redmine to send email notifications on every type of update possible.

I turned on email logging so I could see the email contents. However, when I check the log, it does not even show that it attempted to create or send an email anywhere. Here is an example:

Processing IssuesController#update (for 130.20.230.45 at 2010-12-20 15:55:23) [PUT]
  Parameters: {"time_entry"=>{"comments"=>"", "activity_id"=>"", "hours"=>""}, "commit"=>"Submit", "notes"=>"", "action"=>"update", "_method"=>"put", "authenticity_token"=>"XMS32g0dPAJpKM1scvc/0P8hdvFmFhy/+92OWdG9ud0=", "id"=>"38", "issue"=>{"start_date"=>"2010-12-20", "estimated_hours"=>"", "priority_id"=>"4", "parent_issue_id"=>"", "lock_version"=>"22", "done_ratio"=>"10", "assigned_to_id"=>"4", "subject"=>"Test Bug", "tracker_id"=>"1", "due_date"=>"", "description"=>"I just want to see if I can get email notifications to work."}, "controller"=>"issues", "attachments"=>{"1"=>{"description"=>""}}}
Redirected to http://penguin:8000/issues/38
Completed in 84ms (DB: 48) | 302 Found [http://penguin/issues/38/edit]

Processing IssuesController#show (for 130.20.230.45 at 2010-12-20 15:55:23) [GET]
  Parameters: {"action"=>"show", "id"=>"38", "controller"=>"issues"}
Rendering template within layouts/base
Rendering issues/show.rhtml
Completed in 397ms (View: 369, DB: 8) | 200 OK [http://penguin/issues/38]

I expect to see something like:

Sending email notification to: me@myemail.com

I just want to figure out how I can dig into this problem and find out why emails are not being sent. Any help would be appreciated.