Redmine

All incoming messages are getting logged as issues with a maximum line length of 74 characters. For Example,

Hi,

Can you please implement the following?

OCM: 1196807
OCM URL: http://xxxxxxxx.xxxxxxx.xxx/apps/ccms/ecaweb.nsf/vwduplicates/1196807?OpenDocument
Target server: xxxxx
Instructions:
Please deploy the script at the following URL:

http://xxxxxxxxx.xxxxxxxx.xxx/svnx/wm/sim/branches/RELEASE_BRANCH/UAT_ECM/1196807/CA/

Thanks,

Is being truncated to

Hi,
Can you please implement the following?
OCM: 1196807
OCM URL:
http://xxxxxxxx.xxxxxxx.xxx/apps/ccms/ecaweb.nsf/vwduplicates/1196807?Open
Document
Target server: xxxxx
Instructions:
Please deploy the script at the following URL:
http://xxxxxxxxx.xxxxxxxx.xxx/svnx/wm/sim/branches/RELEASE_BRANCH/UAT_ECM/
1196807/CA/
Thanks,

Entering the exact same message via the "New Request" method works just fine. Any suggestions on where to look?