[SOLVED] How to understand production.log to find error when importing issues from csv

Added by Diego Bollini 3 months ago

Hi!

I know it's a common error but I can´t find the root of the problem...

First:
Environment:
Redmine version 4.0.0.stable
Ruby version 2.5.1-p57 (2018-03-29) [x86_64-linux-gnu]
Rails version 5.2.2
Environment production
Database adapter Mysql2
Mailer queue ActiveJob::QueueAdapters::AsyncAdapter
Mailer delivery smtp
SCM:
Git 2.17.1
Filesystem
Redmine plugins:
redmine_agile 1.5.0
redmine_people 1.4.1

The log file it's about 50MB and I have no experience with that.

When issues/imports/new, select file and next, we get the internal server error.

Pleeease, any help or link to read?

Available to answer any questions you may have. Thanks in advance!

issues.csv Magnifier (654 Bytes)

Replies (1)

RE: [SOLVED] How to understand production.log to find error when importing issues from csv - Added by Diego Bollini 2 months ago

Finally, it was an error with permissions of the folder /redmine/tmp/imports.

I saw this in the error log file of nginx...

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