Please teach me how to make Bitnami Redmine (Windows version) fetch the email contents to create ticket automatically
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RE: Please teach me how to make Bitnami Redmine (Windows version) fetch the email contents to create ticket automatically
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Added by Brian BB 10 months ago
I have not tried the method shown at this link
However, I do have the fetching with POP/IMAP working and it works well. The caveat is that you need to enable POP or IMAP on the server, and if you are using Office365, I am not sure they provide that login method (I could be wrong).
If you do have access to pop/imap connections on your Office365, then its just a matter of creating a scheduled task which would run a command like this:
rake -f /opt/bitnami/redmine/Rakefile redmine:email:receive_pop3 RAILS_ENV="production" host=HOST port=PORT ssl=1 username=USERNAME password=PASSWORD allow_override=project,tracker,priority unknown_user=accept no_permission_check=1
your hostname will be the Office365 server you use. port will likely be 995(pop) or 993(imap). username/password - you would know those.
Scroll down the page in the link above to see the options you can specify in the "allow_override". My allow override looks like:
allow_override=project,tracker,status,priority,assigned_to
Create the scheduled task, and have it run every X minutes (whether user is logged in or not, so you will provide your Windows credentials to create the task)