no such file to load -- tzinfo/definitions/Europe/...

Added by Andrey Gorbunov over 10 years ago

Hello.
I have issue with my Redmine installation.

Remine crashes with error "no such file to load -- tzinfo/definitions/Europe/Moscow" periodically - usually after login button press and on saving changes to issue (or saving new issue). But if i refresh the page after exception - it loads normally (changes are saved and so on). Also it crashes on any timezone settings (UTC for example).
I've checked the files - they are exist in vendor/rails/activesupport/lib/active_support/vendor/tzinfo-0.3.11/tzinfo/definitions/Europe/.

What could be the source of problem?

About your application's environment
Ruby version 1.8.6 (i686-linux)
RubyGems version 1.3.1
Rails version 2.1.2
Active Record version 2.1.2
Action Pack version 2.1.2
Active Resource version 2.1.2
Action Mailer version 2.1.2
Active Support version 2.1.2
Edge Rails revision unknown
Application root /home/o/optimuspro/redmine
Environment development
Database adapter mysql
Database schema version 101

Full trace:

@
TZInfo::InvalidTimezoneIdentifier in Issues#show

Showing issues/show.rhtml where line #16 raised:

no such file to load -- tzinfo/definitions/Europe/Moscow
Extracted source (around line #16):

13: <%= avatar(@issue.author, :size => "64") >
14: <h3><
=h @issue.subject ></h3>
15: <p class="author">
16: <
= authoring @issue.created_on, @issue.author >.
17: <
= l(:label_updated_time, distance_of_time_in_words(Time.now, @issue.updated_on)) + '.' if @issue.created_on != @issue.updated_on %>
18: </p>
19:
RAILS_ROOT: /home/o/optimuspro/redmine

Application Trace | Framework Trace | Full Trace
vendor/rails/activesupport/lib/active_support/vendor/tzinfo-0.3.11/tzinfo/timezone.rb:108:in `get'
vendor/rails/activesupport/lib/active_support/values/time_zone.rb:285:in `tzinfo'
vendor/rails/activesupport/lib/active_support/values/time_zone.rb:275:in `period_for_utc'
vendor/rails/activesupport/lib/active_support/time_with_zone.rb:57:in `period'
vendor/rails/activesupport/lib/active_support/time_with_zone.rb:94:in `zone'
vendor/rails/activesupport/lib/active_support/time_with_zone.rb:145:in `strftime'
app/helpers/application_helper.rb:107:in `format_time'
app/helpers/application_helper.rb:173:in `authoring'
app/views/issues/show.rhtml:16:in `_run_erb_47app47views47issues47show46rhtml'
vendor/rails/actionpack/lib/action_view/base.rb:342:in `send'
vendor/rails/actionpack/lib/action_view/base.rb:342:in `execute'
vendor/rails/actionpack/lib/action_view/template_handlers/compilable.rb:29:in `send'
vendor/rails/actionpack/lib/action_view/template_handlers/compilable.rb:29:in `render'
vendor/rails/actionpack/lib/action_view/template.rb:35:in `render'
vendor/rails/actionpack/lib/action_view/template.rb:22:in `render_template'
vendor/rails/actionpack/lib/action_view/base.rb:248:in `render_file'
vendor/rails/actionpack/lib/action_controller/base.rb:1112:in `render_for_file'
vendor/rails/actionpack/lib/action_controller/base.rb:872:in `render_with_no_layout'
vendor/rails/actionpack/lib/action_controller/layout.rb:251:in `render_without_benchmark'
vendor/rails/actionpack/lib/action_controller/benchmarking.rb:51:in `render'
vendor/rails/activesupport/lib/active_support/core_ext/benchmark.rb:8:in `realtime'
vendor/rails/actionpack/lib/action_controller/benchmarking.rb:51:in `render'
app/controllers/issues_controller.rb:106:in `show'
vendor/rails/actionpack/lib/action_controller/mime_responds.rb:131:in `call'
vendor/rails/actionpack/lib/action_controller/mime_responds.rb:131:in `custom'
vendor/rails/actionpack/lib/action_controller/mime_responds.rb:160:in `call'
vendor/rails/actionpack/lib/action_controller/mime_responds.rb:160:in `respond'
vendor/rails/actionpack/lib/action_controller/mime_responds.rb:154:in `each'
vendor/rails/actionpack/lib/action_controller/mime_responds.rb:154:in `respond'
vendor/rails/actionpack/lib/action_controller/mime_responds.rb:107:in `respond_to'
app/controllers/issues_controller.rb:105:in `show'
vendor/rails/actionpack/lib/action_controller/base.rb:1166:in `send'
vendor/rails/actionpack/lib/action_controller/base.rb:1166:in `perform_action_without_filters'
vendor/rails/actionpack/lib/action_controller/filters.rb:579:in `call_filters'
vendor/rails/actionpack/lib/action_controller/filters.rb:572:in `perform_action_without_benchmark'
vendor/rails/actionpack/lib/action_controller/benchmarking.rb:68:in `perform_action_without_rescue'
/usr/lib/ruby/1.8/benchmark.rb:293:in `measure'
vendor/rails/actionpack/lib/action_controller/benchmarking.rb:68:in `perform_action_without_rescue'
vendor/rails/actionpack/lib/action_controller/rescue.rb:201:in `perform_action_without_caching'
vendor/rails/actionpack/lib/action_controller/caching/sql_cache.rb:13:in `perform_action'
vendor/rails/activerecord/lib/active_record/connection_adapters/abstract/query_cache.rb:33:in `cache'
vendor/rails/activerecord/lib/active_record/query_cache.rb:8:in `cache'
vendor/rails/actionpack/lib/action_controller/caching/sql_cache.rb:12:in `perform_action'
vendor/rails/actionpack/lib/action_controller/base.rb:529:in `send'
vendor/rails/actionpack/lib/action_controller/base.rb:529:in `process_without_filters'
vendor/rails/actionpack/lib/action_controller/filters.rb:568:in `process_without_session_management_support'
vendor/rails/actionpack/lib/action_controller/session_management.rb:130:in `process'
vendor/rails/actionpack/lib/action_controller/base.rb:389:in `process'
vendor/rails/actionpack/lib/action_controller/dispatcher.rb:149:in `handle_request'
vendor/rails/actionpack/lib/action_controller/dispatcher.rb:107:in `dispatch'
vendor/rails/actionpack/lib/action_controller/dispatcher.rb:104:in `synchronize'
vendor/rails/actionpack/lib/action_controller/dispatcher.rb:104:in `dispatch'
vendor/rails/actionpack/lib/action_controller/dispatcher.rb:120:in `dispatch_cgi'
vendor/rails/actionpack/lib/action_controller/dispatcher.rb:35:in `dispatch'
public_html/dispatch.rb:11
vendor/rails/activesupport/lib/active_support/dependencies.rb:503:in `load'
vendor/rails/activesupport/lib/active_support/dependencies.rb:503:in `load'
vendor/rails/activesupport/lib/active_support/dependencies.rb:355:in `new_constants_in'
vendor/rails/activesupport/lib/active_support/dependencies.rb:503:in `load'
/usr/lib/ruby/1.8/apache/ruby-run.rb:53:in `handler'
Request

Parameters:

{"id"=>"36"}
Show session dump

---
:user_id: 3
:query:
:filters:
tracker_id:
:values:
- "2"
:operator: "="
status_id:
:values:
- ""
:operator: o
:project_id: 2
issuesindex_sort:
:key: id
:order: desc
flash: !map:ActionController::Flash::FlashHash {}

Response

Headers:

{"cookie"=>[],
"Content-Type"=>"text/html",
"Cache-Control"=>"no-cache"}
@