Feature #15838
feedback recived status designation
| Status: | New | Start date: | ||
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: | - | % Done: | 0% | |
| Category: | Email receiving | |||
| Target version: | - | |||
| Resolution: |
Description
when an update is received to an issue via email the status is set to the designated "feedback received" status
3 parts:
1. under administration | issue statuses | there is a check box for "feedback received" status.
2. when an email is received to an issue where the status is changed to the designated "feedback received" status.
this would only happen for emails at this point. someone using the form would of course be able to change the status on their own.
The advantage of this is that you can see what issues are updated via email where they cannot change the status.
Environment:
Redmine version 2.4.1.stable
Ruby version 1.8.7-p352 (2011-06-30) [x86_64-linux]
Rails version 3.2.16
Environment production
Database adapter PostgreSQL
SCM:
Subversion 1.6.17
Git 1.7.9.5
Filesystem
Redmine plugins:
no plugin installed
Related issues
History
#1
Updated by Toshi MARUYAMA about 6 years ago
- Related to Patch #11495: Reopen closed issues on reply by email added
#2
Updated by Toshi MARUYAMA about 6 years ago
- Related to Feature #15837: Reply to closed ticket changes status to "reopen" designated status added