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Feature #2678

open

Search and stats on workflow transitions

Added by Thomas Pihl about 15 years ago. Updated almost 11 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
2009-02-05
Due date:
% Done:

0%

Estimated time:
Resolution:

Description

I do get some questions over and over from a few (very agile and reflective) customers. They go something like this:
  1. How many (and what) issues passed "Queue to Backoffice" workflow-step (for a specific category or some other filter)?
  2. What issues was tested by [insert tester] (show really as the member who change status from "Queue for test" to some of the new statuses indicating test passed or failed).
  3. Who is our "best" tester (as defined in 2 above)
  4. How many (and what) issues are at or have passed workflow-step "Approved by customer". First part of question is easy, the second is not.

I would assume most people solve this with (redundant) extra custom fields tracking the above information (like tester or a checkbox for apprived by customer). Well, i do that too, but it's not all that good. I cannot handle retest and worst case i does contain the wrong info (i did the test and updated the issue but forgot to set the field).

I know the tables and i do take some of this info via SQL (some joins) but would love to get it via GUI (and in summary).

Is this a need for the rest of you as well?

/T

Actions #1

Updated by Eric Davis about 15 years ago

Is this a need for the rest of you as well?

I don't have a need for it because my workflow is really open (anyone can change an issue to any status) but it might be useful to others.

Actions #2

Updated by Dipan Mehta almost 11 years ago

+1. It would be good to have essentially having filtering and sorting based on journal data!

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