Feature #6266
Issues created by e-mail don't create an on-the-fly user
| Status: | New | Start date: | 2010-09-01 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: | - | % Done: | 0% | |
| Category: | Email receiving | |||
| Target version: | - | |||
| Resolution: |
Description
With LDAP set up to create on-the-fly users, users that have not yet logged into Redmine are recorded as Anonymous when submitting an issue by e-mail.
It would be good to create a new user based on the e-mail instead, or at least record the e-mail address. Currently there is no contact information recorded unless the user included it in the body of their message.
History
#1
Updated by Eric Davis over 11 years ago
- Category set to Email receiving
I think I have created something like this for a client. They are using LDAP as their user database and we've changed the incoming mail handler to support creating users on the fly.
#2
Updated by Max Williams over 11 years ago
Thanks Eric.
I had a look at the create_user_from_email method in the MailHandler. Seems like it should be possible to add the on-the-fly creation there as well. If I get anything working, I'll post some code here.
#3
Updated by Alexey Marochkin about 11 years ago
Is any work solution for new user creation ?
#4
Updated by Terence Mill about 11 years ago
+1, we really would need this for customers which are not registered on the redmine server, but easily sumbit bug reports. We would ar least need to have the email saved in a field in the ticket to feedback if the problem was solved. Better would be if the customer gets an user automatically with default configurable role.
#5
Updated by Alexey Marochkin about 11 years ago
Terence Mill wrote:
+1, we really would need this for customers.
I'm not sure, but perhaps this function is efficient if not using LDAP. Try the command:
rake redmine: email: receive_pop3 RAILS_ENV = "production" host = "YourMailHost" port = 110 username = "MailUser" password = "MailPassword" unknown_user = create no_permission_check = 1
Read this: Redmine receiving emails
#6
Updated by Terence Mill about 11 years ago
Alexey Marochkin wrote:
Terence Mill wrote:
+1, we really would need this for customers.
I'm not sure, but perhaps this function is efficient if not using LDAP. Try the command:
rake redmine: email: receive_pop3 RAILS_ENV = "production" host = "YourMailHost" port = 110 username = "MailUser" password = "MailPassword" unknown_user = create no_permission_check = 1Read this: Redmine receiving emails
Tx. we use ldap, but "unknown" user shall be created as redmine local, to this is quite ok for us. I am sking me how the mandatory user fields useid, surname and name are filled from just the email adress ? There is no explanation how this works.