PluginSimpleSupport » History » Version 1
Eric Davis, 2010-07-01 02:05
0.1.0 documentation
| 1 | 1 | Eric Davis | h1. Simple Support |
|---|---|---|---|
| 2 | |||
| 3 | Allows linking Redmine issues to external resources like a third party bug tracker or support system. |
||
| 4 | |||
| 5 | h2. Features |
||
| 6 | |||
| 7 | * Enter multiple support urls on each issue |
||
| 8 | * Basic text substitution for support ticket ids (https://projects.littlestreamsoftware.com/issues/3902) |
||
| 9 | * Issue filter for searching for support urls on the issues list |
||
| 10 | * Permissions to control viewing or editing support urls |
||
| 11 | |||
| 12 | h2. Screenshot: |
||
| 13 | |||
| 14 | !redmine-simple-support.png! |
||
| 15 | |||
| 16 | h2. Getting the plugin |
||
| 17 | |||
| 18 | A copy of the plugin can be downloaded from "Little Stream Software":https://projects.littlestreamsoftware.com/projects/redmine-simple-sup/files or from "GitHub":http://github.com/edavis10/redmine_simple_support |
||
| 19 | |||
| 20 | h2. Installation and Setup |
||
| 21 | |||
| 22 | 1. Follow the Redmine plugin installation steps at: http://www.redmine.org/wiki/redmine/Plugins |
||
| 23 | 2. Run the plugin migrations @rake db:migrate_plugins@ |
||
| 24 | 3. Restart your Redmine web servers (e.g. mongrel, thin, mod_rails) |
||
| 25 | |||
| 26 | h2. Usage |
||
| 27 | |||
| 28 | 1. Configure your Base Url to be used under Admin > Plugins > Configure. |
||
| 29 | 2. Configure the Roles and Permissions you want to use. Admin > Roles and Permissions > Permissions Report > Simple support |
||
| 30 | 3. Enable the Simple Support module for each project that will use it. Project Settings > Modules |
||
| 31 | 4. On each issue form, there will now be a Support Urls field that can take a list of support urls. Multiple urls can be entered; put a comma, new line, or space in between each one. |
||
| 32 | |||
| 33 | h2. License |
||
| 34 | |||
| 35 | This plugin is licensed under the GNU GPL v2. See COPYRIGHT.txt and GPL.txt for details. |
||
| 36 | |||
| 37 | h2. Project help |
||
| 38 | |||
| 39 | If you need help you can contact the maintainer at the Bug Tracker. The bug tracker is located at https://projects.littlestreamsoftware.com/projects/redmine-simple-sup/ |
||
| 40 | |||
| 41 | h2. News |
||
| 42 | |||
| 43 | "0.1.0 Release announcement":http://theadmin.org/articles/2010/06/30/redmine-simple-support-0-1-0-released/ |