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SMTP Email - Can't get to work

Added by Don Hurst over 13 years ago

If someone could help with SMTP email problems, I'd appreciate it.

I'm unclear what is issuing the error message:
"554 relay-loopback4.smtpserver.com"

Here's what my email.yml config looks like:

production:
delivery_method: :smtp
smtp_settings:
address: xxx.yyy.com
port: 25
domain: xyz.domain.com
authentication: :none
  1. user_name:
  2. password:

Here's my production.log entry for an email send:

Processing IssuesController#create (for 10.202.132.41 at 2010-11-15 14:45:14) [POST]
Parameters: {"project_id"=>"trust99", "action"=>"create", "authenticity_token"=>"OK1uQEex0HoGXLzIjxpPqZNnXHmsLxC1nQbSKaBVW60=", "issue"=>{"start_date"=>"2010-11-15", "custom_field_values"=>{"1"=>""}, "estimated_hours"=>"", "priority_id"=>"4", "done_ratio"=>"0", "assigned_to_id"=>"", "subject"=>"TEST2 - DonHurst - New 1099 Issue", "category_id"=>"", "tracker_id"=>"1", "due_date"=>"", "status_id"=>"1", "description"=>"TEST - DonHurst - New 1099 Issue\r\n\r\n"}, "controller"=>"issues", "attachments"=>{"1"=>{"description"=>""}}, "continue"=>"Create and continue"}
Sending email notification to:
Sent mail to
The following error occured while sending email notification: "554 relay-loopback4.smtpserver.com".
Check your configuration in config/email.yml.
Redirected to http://eg-ttapst-a01/redmine/projects/trust99/issues/new?issue%5Btracker_id%5D=1
Completed in 266ms (DB: 31) | 302 Found [http://eg-ttapst-a01/redmine/projects/trust99/issues]


Replies (4)

RE: SMTP Email - Can't get to work - Added by Felix Schäfer over 13 years ago

Your configuration is fine but the smtp server you're trying to use rejects your request with a 554 error, try Google

RE: SMTP Email - Can't get to work - Added by Don Hurst over 13 years ago

Thank you for the replies...once Felix had suggested that the config was Ok but that smtp was rejecting relay, then I went back to my tech team and they suggested a solution that worked out quickly and quite easily. Our users of Redmine now are quite pleased with its email capability. Thanks for the feedback!

RE: SMTP Email - Can't get to work - Added by rachely476 rachely476 over 13 years ago

...Spam removed by Mischa The Evil...

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