Email Alerts when past due date

Added by Iwan Mota over 8 years ago

Hi there,

I am new to the forum. I installed Redmine on my company intranet a few months ago and so far I love all the features. It hasn't been rolled out company-wide yet, and one of the reasons is the lack of email notification or alerts when an issue is past its due date. I tried to search the site for reports of this issue but haven't found anything. Is there something like this in the works? It should be a pretty straight forward addition, since emails are already generated when a new issue is created.

Thanks and great work!

Iwan

Replies (5)

RE: Email Alerts when past due date - Added by Iwan Mota over 8 years ago

Hi Alexey

Thank you for the quick reply!

I tried to run the rake command and got an error:

C:\Program Files\BitNami Redmine Stack\82\ruby\bin>rake redmine:send_reminders d
ays=3 RAILS_ENV="production" 
rake aborted!
Unable to determine home path environment variable.
C:/Program Files/BitNami Redmine Stack/82/ruby/lib/ruby/gems/1.8/gems/rake-0.8.2
/lib/rake.rb:2398:in `win32_system_dir'
(See full trace by running task with --trace)

As you can see I am using a windows server environment and used the Bitnami distro to install Redmine
I used the setenv script before running the rake command also

set PATH=C:\Program Files\BitNami Redmine Stack\82/imagemagick;C:\Program Files\BitNami Redmine Stack\82\ruby\bin;C:\Program Files\BitNami Redmine Stack\82/subversion\bin;C:\Program Files\BitNami Redmine Stack\82/mysql\bin;%PATH%

set MAGICK_CODER_MODULE_PATH=C:\Program Files\BitNami Redmine Stack\82/imagemagick\modules\coders

set RUBYOPT=rubygems

Any clues?

Thanks!

RE: Email Alerts when past due date - Added by Joaquim Homrighausen about 6 years ago

Alexey Lustin wrote:

there is wiki page RedmineReminderEmails in Redmine Guide

You need to do this via CRON, right?

-joho

RE: Email Alerts when past due date - Added by Robert Hailey about 6 years ago

From my experience with redmine, the notifications are in-advance of the due date (they do not alert you to past-due items). Not good for keeping the ball rolling (e.g. when a major deadline rolls by & loads of tickets are suddenly past-due).

I understand the logic, but IMO it is a bug. I also find the filtering-by-due-date to be very clumsy. :(

RE: Email Alerts when past due date - Added by Martin P. 12 months ago

Thanks for the hint @Alexey Lustin ! :)

Does anybody know if there will be an GUI Handling of this feature any time soon too?

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