Unable to upload files

Added by Aaron Perrault over 7 years ago

Hi everyone,
I am very new to RedMine, and I am having a problem. We recently deployed it to our Web Development team, but they are reporting that they are unable to upload files. when they try, they get a message that says:

Internal Error. An error occurred on the page you were trying to access. If you continue to experience problems, please contact your redMine administrator for assistance

Does anyone know what would be causing this.

We are running this on a CentOS server, and running via Apache.

Any help would be appreciated.

thanks

aaron

Replies (2)

RE: Unable to upload files - Added by Felix Schäfer over 7 years ago

I'd wager the server running redmine doesn't have write permission on the $REDMINE_DIR/files folder, check that by looking at Administration > Information (last item). Other than that, have a look at $REDMINE_DIR/log/production.log (or development.log if you run redmine in development mode) to see what error(s) you get, that would help us to find out where the problem is for you.

RE: Unable to upload files - Added by Aaron Perrault over 7 years ago

That was it. I needed to change the permissions on the files directory.

thanks

app

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