Defect #10929
Parsing incoming e-mails from users with Outlook
| Status: | Closed | Start date: | ||
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: | - | % Done: | 0% | |
| Category: | Email receiving | |||
| Target version: | - | |||
| Affected version: | Resolution: | Cant reproduce |
Description
In our Redmine users are allowed to create and respond to issues by e-mail. It appears that when our users use Outlook to respond to issues, the parsing of the e-mail fails. It falls back to pure plain text and doesn't even break the parsing at the point which I've set in the administration.
This forces us to re-add all replies the users using Outlook make by hand
History
#1 Updated by Etienne Massip about 1 year ago
- Category set to Email receiving
This requires more details (see SubmittingBugs) and if you can, an example would be very useful (including email headers ?).
#2 Updated by Jean-Baptiste Barth 25 days ago
- Status changed from New to Closed
- Priority changed from High to Normal
- Resolution set to Cant reproduce
No details provided, I close the issue, please reopen if you have more informations.