Defect #26825

Field "due date" is disabled

Added by Sergio Castellano 4 months ago. Updated 4 months ago.

Status:ClosedStart date:
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:-
Target version:-
Resolution:Invalid Affected version:

Description

Hi!

Some weeks ago, the users can't close the tickets, the field 'due date' is required to set status 'Closed' the ticket show disabled.

┬┐Any solution?

PD: Three months ago, we migrated from Mysql to PostgreSQL.

Thanks.

History

#1 Updated by Holger Just 4 months ago

You probably have set the "Due date" field as required for one or more statuses. You can configure this in Administration -> Workflows -> Field permissions.

#2 Updated by Toshi MARUYAMA 4 months ago

  • Status changed from New to Closed
  • Resolution set to Invalid

Please use forum for question.

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