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Defect #26825

closed

Field "due date" is disabled

Added by Sergio Castellano over 6 years ago. Updated over 6 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:

Description

Hi!

Some weeks ago, the users can't close the tickets, the field 'due date' is required to set status 'Closed' the ticket show disabled.

¿Any solution?

PD: Three months ago, we migrated from Mysql to PostgreSQL.

Thanks.

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 #1

Updated by Holger Just over 6 years ago

You probably have set the "Due date" field as required for one or more statuses. You can configure this in Administration -> Workflows -> Field permissions.

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 #2

Updated by Toshi MARUYAMA over 6 years ago

  • Status changed from New to Closed
  • Resolution set to Invalid

Please use forum for question.

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