Defect #8093
Incoming email with internal emails as attachments isn't processed properly
| Status: | New | Start date: | 2011-04-07 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: | - | % Done: | 0% |
|
| Category: | Email receiving | |||
| Target version: | - | |||
| Affected version: | 1.1.2 | Resolution: |
Description
Our remine system checks email account regularly for new emails. If we send any email to special address system processes it very good, but if we send an email with other email inside (we use MS Outlook feature "Send as attachement" for emails) then the email will be processed incorrectly and there won't be any attachements inside created issue. Obviously this is some special case in processing.
Related issues
History
#1 Updated by Sergey Prosin about 1 year ago
Any thoughts how to fix or check it?
#2 Updated by Etienne Massip about 1 year ago
Could you please post the most simple / light test mail which fail to be processed by Redmine so that the issue can be reproduced it easily ?
#3 Updated by Sergey Prosin about 1 year ago
- File This_is_an_issue_title.msg added
- File This_is_an_issue_title__unicode_.msg added
Sure. This are 2 msg files of the message: one just in Unicode format.
#4 Updated by Sergey Prosin about 1 year ago
- File This_is_an_issue_title.eml added
Unfortunately, outlook doesn't have built-in capabilities for saving emails as emls.
I've converted the email to eml format with some external tool. I'm not sure if it is the same content as processed by the receiver (We use "rake redmine:email:receive_pop3" approach). Is there any way to catch exactly the same content? (Say, extended information in log or something else)
#5 Updated by Sergey Prosin about 1 year ago
Hi, any update about the issue?
Can I help with it?
#6 Updated by Etienne Massip 12 months ago
Actually, it's a duplicate of #5994 but I keep it open since there is more details.