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Reset connection from apache when creating new project or add new task.

Added by Maxim Scopich almost 10 years ago

I have successfull installed redmine. All work but server reset connection when i want create new project or add new task to project. Version of redmine - 2.3. Please, help me!


Replies (7)

RE: Reset connection from apache when creating new project or add new task. - Added by Jan Niggemann (redmine.org team member) almost 10 years ago

First of all, you'd better use a more recent version of redmine - 2.3 is out of support.
I can't see anything special in the log, perhaps a passenger issue?

RE: Reset connection from apache when creating new project or add new task. - Added by Maxim Scopich almost 10 years ago

Ok, I'll try install newest version of redmine and then check issue. Thank.

RE: Reset connection from apache when creating new project or add new task. - Added by Maxim Scopich over 9 years ago

Hello,
i installed redmine ver2.5.1 but have same problem - reset connection from apache, when try create new project.
I tried use different version of passanger (4.0.44, 4.0.43) and apache but i'm receiving message "Request header read timeout" when try create new project.

Apache version - Apache/2.4.9

Thanks.

RE: Reset connection from apache when creating new project or add new task. - Added by Jan Niggemann (redmine.org team member) over 9 years ago

passenger.log indicates that you're getting 304 responses, w3.org explains:

If the client has done a conditional GET and access is allowed, but the document has not been modified since the date and time specified in If-Modified-Since field, the server responds with a 304 status code and does not send the document body to the client.

Please attach the output from running RAILS_ENV=YOUR_ENVIRONMENT script/about in your Redmine directory.
Please also list all apache modules you are using. Do you use mod_reqtimeout? Which browser do you use? Do you use a proxy?

BTW: I see you're using apache 2.2.14, which has several security issues (http://httpd.apache.org/security/vulnerabilities_22.html), any reason to not use a more recent version?

RE: Reset connection from apache when creating new project or add new task. - Added by Maxim Scopich over 9 years ago

Hello,

When i tried connect from linux host (opera, firefox) to redmine (server with ubuntu) i got error "Reset connection" when try add new project, but all work fine (i can create new projects) when i connected from windows(chrome, opera, mozilla) host or android(chrome) phone.

I don't use proxy.

My apache using mod_reqtimeout. I started apache without this module but had some problem - reset connection when add new project.

You can find apache modules list and redmine info in attachment.

My host environment: Ubuntu 13.04, mozilla ver.26.0, Opera ver.12.16
Same problems from other linux hosts.

Server version: Apache/2.4.9 (Unix), but i can install more recent version of apache if need.

Thank.

RE: Reset connection from apache when creating new project or add new task. - Added by Jan Niggemann (redmine.org team member) over 9 years ago

Maxim Scopich wrote:

When i tried connect from linux host (opera, firefox) to redmine (server with ubuntu) i got error "Reset connection" when try add new project, but all work fine (i can create new projects) when i connected from windows(chrome, opera, mozilla) host or android(chrome) phone.

OK, so it's neither a redmine nor a server issue, but a client issue that needs to be looked into.

Server version: Apache/2.4.9 (Unix), but i can install more recent version of apache if need.

Did you update? Your first log had Apache/2.2.14 (Ubuntu) in it...
But anyway, I don't think this is the problem.

My host environment: Ubuntu 13.04, mozilla ver.26.0, Opera ver.12.16
Same problems from other linux hosts.

  • What's the difference between the Linux machines and the windows box(es)? I mean, apart from the OS, of course.
  • Are the Linux boxes on another network, uplink, subnet, switch, router, ...?
  • Do all the Linux boxes use the same OS and browser versions?
  • Do all the Linux boxes use the same browser settings?
  • Did it ever work on one of the Linux boxes?

I suspect it's a client configuraion issue...

RE: Reset connection from apache when creating new project or add new task. - Added by Maxim Scopich over 9 years ago

Linux hosts - notebook(Intel Pentium dual core) and PC (Intel core i7).
Windows hosts - notebook (Intel core i5).

Linux hosts were tested on different networks (were connected to redmine server via different providers).
Both linux hosts are using same version of OS - Ubuntu 13.04.
I was used default browser settings both windows and linux hosts.

I'll check issue on another ubuntu version.

Thank.

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