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Error while sending the email ( Net :: ReadTimeout )

Added by issam OMAR almost 9 years ago

Hi everyone, I'm facing a problem while sending an email using smtp, i have this error whene i'm trying to send a test email "Error while sending the email ( Net :: ReadTimeout ) ", in my file config/configuration.yml i have the following config:

production:
email_delivery:
delivery_method: :smtp
smtp_settings:
address: "mail.domain.com"
port: '465'
domain: "domain.com"

my config :
redmine 2.6.1
ruby 2.0.0p598
rails 3.2.21

thanks in advance.


Replies (9)

RE: Error while sending the email ( Net :: ReadTimeout ) - Added by Leonel Iturralde almost 9 years ago

Hi,

is your smtp server using tls? if yes try adding tls: true

RE: Error while sending the email ( Net :: ReadTimeout ) - Added by issam OMAR almost 9 years ago

Hi,thanks for your response.

Yes i'm using ssl/tls settings in my smtp server;

i did this , but doesn't work.

any other ideas.

RE: Error while sending the email ( Net :: ReadTimeout ) - Added by Leonel Iturralde almost 9 years ago

did you already check the wiki page EmailConfiguration ?
If that doesn't work, try checking smtp server logs if you have access to them.

RE: Error while sending the email ( Net :: ReadTimeout ) - Added by issam OMAR almost 9 years ago

Hi, Yes i have checked the wiki page, and did all the tricks,but in vain.

but still, Not working.
I don't have access to smtp server logs.

RE: Error while sending the email ( Net :: ReadTimeout ) - Added by issam OMAR almost 9 years ago

i found this :
github.com/sj26/mailcatcher/issues/182
github.com/sj26/mailcatcher/issues/191

but no result.

RE: Error while sending the email ( Net :: ReadTimeout ) - Added by Leonel Iturralde almost 9 years ago

issam OMAR wrote:

i found this :
github.com/sj26/mailcatcher/issues/182
github.com/sj26/mailcatcher/issues/191

but no result.

you tried using mailcatcher to test redmine ?

RE: Error while sending the email ( Net :: ReadTimeout ) - Added by issam OMAR almost 9 years ago

I did this configuration :

Error: "Timeout:Error" due to SSL SMTP server connection

add an ssl option to the configuration.yml #17239

default:
  # Outgoing emails configuration (see examples above)
  email_delivery:
    delivery_method: :smtp
  smtp_settings:
    address: smtp.domain.com
    port: 465
    ssl: true
    enable_starttls_auto: true
    domain: domain.com
    authentication: :login
    user_name: redmine@domain.com
    password: xxxx

and i have a new error : "Erreur lors de l'envoi de l'email (end of file reached)"

RE: Error while sending the email ( Net :: ReadTimeout ) - Added by issam OMAR almost 9 years ago

Hi, i fixed my problem: my server requires authentication, so my final configuration was :

default:

  # Outgoing emails configuration (see examples above)
  email_delivery:
    delivery_method: :smtp
  smtp_settings:
    address: "smtp.domain.com" 
    port: "465" 
    ssl: true
    enable_starttls_auto: true
    domain: "domain.com" 
    authentication: :login
    user_name: "redmine@domain.com" 
    password: "xxxx" 

thanks all for help.

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