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Change a lot of "assign to"

Added by maxime max over 15 years ago

Hi, I got a lot of ticket assign to an old employe, I delete this account and hope for the possibility to assign all his task to someone else but not :/
Is is possible to assign all the tickets from user X to user Y ?

Thanks.
max


Replies (2)

RE: Change a lot of "assign to" - Added by Eric Davis over 15 years ago

Did you delete the account or archive it? If it's deleted, you will need to go into the database and edit all the records that reference the user id. If you archived the account, it should be able to reassign the issues using the main UI. I'd use the system-wide issue list to find the issues (e.g. http://YourRedmine.com/issues)

Eric

RE: Change a lot of "assign to" - Added by maxime max about 15 years ago

I change all the tickets manually, but an option "Assign all the tickets to: <USER SELECT>" should be nice.
Thanks for your answer Eric.

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