cant send email from redmine 2.1

Added by sukanta ghosh over 7 years ago

I am using redmine 2.1. i cant configure email. When i copied the cofiguration.yml file from configuration.yml.example.
only default settings are uncommented. i changed the attribute like
default:
email_delivery:
delivery_method: :smtp
smtp_settings:

address: "107.109.3.242"
port: '25'
domain: "mydomian"
  1. authentication: :plain
  2. user_name: ""
  3. password: "your_password"
    when i want to send test email its showing error like, cant relay for .
    if I uncomment the production block passenger showing error, page is not loading..
    please help me out. i completed almost all of the requirement. if i cant configure email , then all my effort will go in vain.
    Thanks
    sukanta

Replies (7)

RE: cant send email from redmine 2.1 - Added by Jan Niggemann (redmine.org team member) over 7 years ago

http://www.eudora.com/techsupport/kb/1593hq.html

Most Internet Service Providers restrict access to their outgoing mail servers to prevent SPAM from being sent through their mail servers. If you are getting the "550 Relay Denied" error message, the outgoing mail server cannot verify who you are and will not allow you to send mail.

Just to be 100% sure, you did replace your_email@domain.com with your own address, did you?

RE: cant send email from redmine 2.1 - Added by sukanta ghosh over 7 years ago

Thanks for reply.Yes i replaced my email address

RE: cant send email from redmine 2.1 - Added by sukanta ghosh over 7 years ago

our domain is ok for outgoing mail service.
I cant configure the configuration.yml file for production mode. When i am setting production mode on, Passenger showing error like "Ruby (Rack) application could not be started"
is that any problem that production mode is not on. if this is, how to configure this? please let me know. i will be highly glad.

Thanks

RE: cant send email from redmine 2.1 - Added by Jan Niggemann (redmine.org team member) over 7 years ago

sukanta ghosh wrote:

When i am setting production mode on, Passenger showing error like "Ruby (Rack) application could not be started"

I think you have other errors than the email error pending, try to clear those first.

when i want to send test email its showing error like, cant relay for .

our domain is ok for outgoing mail service.

I believe that one of those 2 sentences is false, you don't get relaying denied when relaying is allowed...

RE: cant send email from redmine 2.1 - Added by sukanta ghosh over 7 years ago

Thanks for your reply. actually the guy who maintain our server, he told me that there is no problem about relaying as he is ruunig other application which is using the same mail server i am using.

RE: cant send email from redmine 2.1 - Added by Jan Niggemann (redmine.org team member) over 7 years ago

So either you get a wrong error message, or something's wrong with your mailserver. The server admin should look at his logs to find out if his MTA really rejected your mail with SMTP code 550 (or another error code).

Solved - Added by sukanta ghosh over 7 years ago

Dear Jan Niggemann

Problem is solved after doing some tuning with email server. Thanks for your help and support.

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