Test email works but notifications are not sent
Added by Ninnell Plumm over 12 years ago
Hi Redmine Gurus,
I'm running a quite recent Redmine intallation that was working pretty well until very recently. Information displays:
Environment: Redmine version 2.1.4.stable Ruby version 1.8.7 (x86_64-linux) Rails version 3.2.8 Environment production Database adapter MySQL Redmine plugins: redmine_issue_checklist 2.0.3 redmine_projectstyle 0.0.2 wiking 0.0.3
Uncommented lines in configuration.yml:
default: email_delivery: delivery_method: :smtp smtp_settings: address: ns0.ovh.net port: 587 domain: my_first_domain.fr authentication: :login user_name: suivi@my_first_domain.fr password: *** attachments_storage_path: autologin_cookie_name: autologin_cookie_path: autologin_cookie_secure: scm_subversion_command: scm_mercurial_command: scm_git_command: scm_cvs_command: scm_bazaar_command: scm_darcs_command: database_cipher_key: * production: development:
Everything was working OK until some users had to change their email addresses from user@my_first_domain.fr to user@my_second_domain.fr. They would not receive notifications after that move.
I did several tests in vain. I then decided to go for an ugly patch: I changed their emails back and routed email traffic from first_domain to second_domain at server level. Still, notifications are not sent.
What puzzles me is test email works fine. I changed admin email and used @yahoo.fr and @my_second_domain.fr, both worked ok! Of course, I tested my routing and there's no issue with it. Spam folder checked as well.
Would you have any tips?
Cheers,
Ninnell
Replies (1)
RE: Test email works but notifications are not sent
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Added by Ninnell Plumm over 12 years ago
I've made some extensive testing and what I found out is notification will be sent to any newly created users @my_first_domain.fr. When I disable Bcc, I can see notifications were supposed to be sent out to others but that does not work.
Any advice would be much appreciated
Tks