Redmine 2.2.3 on CentOS 6.3 --> Internal Error

Added by Markus Tamler about 11 years ago

Hi,

currently I don't know how to go on. So maybe someone can help me. I have installed Redmine 2.2.3 on a CentOS 6.3 (with ISPConfig3 -> if this matter). I've installed the application like described on

http://www.redmine.org/projects/redmine/wiki/HowTo_install_Redmine_on_CentOS_5

and

http://www.redmine.org/projects/redmine/wiki/How_to_Install_Redmine_on_CentOS_(Detailed)

The only thing what I have done different is "bundle install". I have done following command

bundle install --without postgresql sqlite rmagick

It seems that everything is allright but if I try to visit my Redmine-Installation I only get "Internal Error".

I visited the "production.log" (located in /log/) but there is no error... so I tried to configure the error-logging and set

config.log_level = :debug

/config/environments/production.rb

But it doesn't works. The logfile doesn't extends and I can't find anywhere some error-logfile which can tell me whats wrong.

So... can anybody give me a hint whats wrong?

gem 1.4.2
ruby 1.8.7
bundle 1.2.4

Greets
Markus

Replies (3)

RE: Redmine 2.2.3 on CentOS 6.3 --> Internal Error - Added by Jean-Philippe Lang about 11 years ago

If you don't find anything in the application.log (make sure it's writable by Redmine BTW), this could mean that the request does not even reach Redmine. If the title of your error page (you can see it in your browser titlebar) is not "Redmine 500 error" then check your HTTP server configuration.

RE: Redmine 2.2.3 on CentOS 6.3 --> Internal Error - Added by Markus Tamler about 11 years ago

Hi,

thanks for answer.

The title of the error page is "Redmine 500 error" so I can assume that the request reaches Redmine.

Can you tell me where I can find the file application.log? I don't have such file in log-folder of the redmine-installation.

Regarding the write-permission. The logfile-folder ist set to 777 (for first time to be sure that it's writeable). The production.log seems to be writeable because it has already content. Problem is if I reconstruct the error the log won't get more content.

Greets
Markus

RE: Redmine 2.2.3 on CentOS 6.3 --> Internal Error - Added by Jan Niggemann (redmine.org team member) about 11 years ago

Markus Tamler wrote:

Can you tell me where I can find the file application.log? I don't have such file in log-folder of the redmine-installation.

You both mean the same, in your case the name of the application.log is production.log...

Regarding the write-permission. The logfile-folder ist set to 777 (for first time to be sure that it's writeable). The production.log seems to be writeable because it has already content. Problem is if I reconstruct the error the log won't get more content.

Stange... What permissions does the file production.log itself have? Set it to 777 for troubleshooting...

What version of rails do you use BTW?

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