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Assignee is populated, as the Category is updated
Added by Alvin Aquino almost 11 years ago
Hi,
We currently have a project with Assignees that are defined per issue Category.
Example: Category 1 = Larry, Category 2 = Moe, Category 3 = Curly
Basically, the intention is for the "Assignee" to be automatically driven, by the Category and issue status updates.
However,automatic assignment only happens during issue creation, and each Category or issue status update retains the original assignee that was defined as the issue is created.
Am I missing something? Already performed several tests, and still not able to sort out this issue.
Appreciate it very much if you can advise how to make this work.
Thanks in advance for your help.