Send notification when new issue created by email ?
I am using Redmine in my company. Everything is going well.
But i am facing a problem.
When user send an email to create an issue in Redmine, there is no notification sent while the issue is created.
I can not find any parameter to set this feature.
"Email Notification"-> "Issue Added" , "Issue Updated" in the settings are enable.
If i create an issue directly in Redmine, i receive a mail notification.
Any help ?
Environment: Redmine version 3.4.13.stable.19405 Ruby version 2.5.5-p157 (2019-03-15) [x86_64-linux-gnu] Rails version 18.104.22.168 Environment production Database adapter Mysql2 SCM: Subversion 1.10.0 Git 2.20.1 Filesystem Redmine plugins: additionals 2.0.22 clipboard_image_paste 1.13 redmine_banner 0.1.2 redmine_ldap_sync 2.1.1.devel redmine_lightbox2 0.4.5
No-one has the same problem ?
None solution !
I am looking for a solution, again.
I have same issue here and my solution is
1. assigned new user to the project
2. assigned a role as developer
then, next time when the user creates a new ticket via email or update the existing ticket, he will receive the emails.