Defect #11145

notifications not sent for newly created users

Added by Bob Wgt over 10 years ago. Updated almost 4 years ago.

Status:NewStart date:
Priority:NormalDue date:
Assignee:-% Done:


Category:Email notifications
Target version:-
Resolution: Affected version:1.4.1


We are trying to use redmine as the support request tool for the European Union Single Sky Performance scheme - very high profile.

I'm running Redmine 1.4.1.stable (MySQL).

I am a complete beginner in this system.

Currently, if I create a user, then the user can send email to create & update issues. I have set myself to be notified for: "any event on selected projects only" .

I do get notified for all mails sent by users I created.

However, unknown_user=create no_permission_check=1 allows new users to create issues from email. This is crucial for our work.

I do not get notified for these issues! Even though they are assigned to me and are visible in the web interface.

Any help would be greatly appreciated!
Robert Wigetman


#1 Updated by Bob Wgt over 10 years ago

After some more experiments, it seems that issues coming from self-registered users, who are thus non-members of the default project, do not generate email notifications?
Is that normal?

#2 Updated by William Roush over 10 years ago

I just tested this, I get a notification for the new ticket with the account that got created from the import, nor am I seeing anything in the source that would suggest such behavior in the first place.

I'm on 1.4.

#3 Updated by Go MAEDA almost 4 years ago

  • Category set to Email notifications

Also available in: Atom PDF