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Feature #12291

closed

Ticket - Resolved should be default handled as closed

Added by Daniel Felix over 11 years ago. Updated over 11 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:

Description

Hi,

in my opinion, the ticket state "resolved" should be handled as "ticket closed", doesn't it?

Or maybe Redmine.org should set tickets to "closed" if ticket state is implemented. But closed could also mean "not replicateable" or something like that. Resolved is a much better state to show that this feature has find his way to the core. :-)

Another advantage of this, would be, that resolved tickets doesn't apply to the "state = open" - filter.

Best regards,
Daniel

Actions #1

Updated by Daniel Felix over 11 years ago

  • Status changed from New to Closed

This doesn't make sense. It depends on the workflow. If the default workflow is something like on redmine.org, it makes sense. I close my ticket.

Best regards,
Daniel

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