Defect #14898

Email Notification Issue

Added by David Chen about 9 years ago. Updated about 9 years ago.

Status:NewStart date:
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:Email notifications
Target version:-
Resolution: Affected version:2.3.2

Description

Dear Sirs,

Our company use Redmine to manager our service and trading projects.

We have a problem with our users.

When our users reply to notification, the reply will be updated in the issues, but there's no email notification sent out about the update created by email.

Any attention to this issue would be much appreciated.


Related issues

Duplicated by Redmine - Defect #14822: when I add update to issue via email, there's no notific... Closed

History

#1 Updated by shravan kumar about 9 years ago

Hi,

You need to check the option is ticket in email notification settings.

If the option is unticked, it will not send notification for updates.

#2 Updated by David Chen about 9 years ago

Dear shravan,

Thank you for your reply.

but I don't seem to find this option in the setttings.

David

#3 Updated by Toshi MARUYAMA about 9 years ago

  • Category set to Email notifications

#4 Updated by Toshi MARUYAMA about 9 years ago

  • Duplicated by Defect #14822: when I add update to issue via email, there's no notification sending out. added

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