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Defect #16162

closed

redmine can't find new attachments

Added by Adalte Support Team over 11 years ago. Updated over 11 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Attachments
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Affected version:

Description

I'm not sure this is a defect, but I can't figure out what is wrong.
Probably my fault, but need some help.

This is my setup

Environment:
Redmine version 2.4.0.stable
Ruby version 1.8.7-p352 (2011-06-30) [x86_64-linux]
Rails version 3.2.15
Environment production
Database adapter Mysql2
SCM:
Git 1.7.1
Filesystem
Redmine plugins:
redmine_github_hook 0.2.0

Mysql is 5.5.28

We imported our data from a Jira xml dump, with an old script that we adapted for our needs.
All attachments were saved under the redmine_root/files directory. They are visible and accessible.

Then we started adding new attachments, that are saved under the redmine_root/files/YYYY/MM directories.
These are visible (they show up in lists or inside the ticket page) but are not accessible (when you click, they generate a 404 error).

How can this be fixed?

Actions #1

Updated by Adalte Support Team over 11 years ago

  • Status changed from New to Resolved

I don't know how, but after some tinkering (which did not accomplish anything) now it seems to work.

Actions #2

Updated by Jan Niggemann (redmine.org team member) over 11 years ago

  • Status changed from Resolved to Closed
Actions

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