Defect #17527

Notes are not shown (and not saved) on issues

Added by Anthony HERBÉ about 6 years ago. Updated about 6 years ago.

Status:ClosedStart date:
Priority:NormalDue date:
Assignee:-% Done:


Target version:-
Resolution:Invalid Affected version:2.5.2


After migrating our Redmine instance from 1.3.3 to 2.5.2 version, we can't add notes on issues. When a authenticated user try to add note(s) on issue, when he update the issue, no error are shown (nor in log) and the notes aren't shown on history panel.

In our MySQL database, the changesets table is not populate correctly.

These are our install Redmine information :

  Redmine version                2.5.2.stable
  Ruby version                   1.8.7-p352 (2011-06-30) [x86_64-linux]
  Rails version                  3.2.19
  Environment                    production
  Database adapter               Mysql2
  Subversion                     1.7.4
  Mercurial                      1.4
  Git                            1.7.1
Redmine plugins:
  projects_tree_view             0.0.7
  redirect_to_after_login        0.0.2
  redmine_activerecord_session_store 0.0.1
  redmine_advanced_issues        0.0.5
  redmine_banner                 0.0.9
  redmine_improved_searchbox     0.0.3
  redmine_inline_attach_screenshot 0.4.6
  redmine_ldap_sync              2.0.3.devel.g507a5c00e1-dirty
  redmine_monitoring_controlling 0.1.1
  redmine_mylyn_connector        2.8.2.stable
  redmine_track_control          1.0.8


#1 Updated by Anthony HERBÉ about 6 years ago

When we call REST Service API to add notes, it works.

But with HTML form not.

#2 Updated by Anthony HERBÉ about 6 years ago

Notes are well stored in table "journals".

We continue to looking for causes.

#3 Updated by Anthony HERBÉ about 6 years ago

  • Status changed from New to Resolved

Cause of problem is plugin redmine_advanced_issues from branch master from repo

Problem solve with same plugin, same branch and different repo :

#4 Updated by Etienne Massip about 6 years ago

  • Status changed from Resolved to Closed
  • Priority changed from High to Normal
  • Resolution set to Invalid

Thanks for feedback.

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