Defect #21221
closedInternal server error when copying issues.
0%
Description
Internal server error when copying issues. Currently I am using in two places on both Redmine and the problem is the same.
After pressing the icon copying error window pops up.
The data file production.log are as follows:
Started GET "/redmine/issues/282" for 212.14.28.115 at 2015-11-12 00:19:00 +0100
Processing by IssuesController#show as HTML
  Parameters: {"id"=>"282"}
  Current user: seweryn (id=10)
  Rendered issues/_action_menu.html.erb (14.4ms)
  Rendered plugins/scrum/app/views/scrum_hooks/issues/_show.html.erb (7.6ms)
  Rendered plugins/redmine_issue_checklist/app/views/issue_checklists/_checklist_item.html.erb (4.3ms)
  Rendered plugins/redmine_issue_checklist/app/views/issue_checklists/_checklist_item.html.erb (4.7ms)
  Rendered plugins/redmine_issue_checklist/app/views/issue_checklists/_checklist_item.html.erb (4.6ms)
  Rendered plugins/redmine_issue_checklist/app/views/issues/_checklist.html.erb (27.2ms)
  Rendered issue_relations/_form.html.erb (7.0ms)
  Rendered issues/_relations.html.erb (10.7ms)
  Rendered issues/_action_menu.html.erb (12.8ms)
  Rendered issues/_form_custom_fields.html.erb (3.5ms)
  Rendered issues/_attributes.html.erb (90.0ms)
  Rendered plugins/redmine_issue_checklist/app/views/issues/_checklist_form.html.erb (4.0ms)
  Rendered plugins/scrum/app/views/scrum_hooks/issues/_form.html.erb (17.1ms)
  Rendered issues/_form.html.erb (178.2ms)
  Rendered attachments/_form.html.erb (10.6ms)
  Rendered issues/_edit.html.erb (232.1ms)
  Rendered plugins/redmine_agile/app/views/agile_boards/_issues_sidebar.html.erb (9.9ms)
  Rendered plugins/redmine_agile/app/views/agile_charts/_agile_charts.html.erb (2.2ms)
  Rendered plugins/redmine_tagging/app/views/tagging/_tagcloud.erb (16.8ms)
  Rendered issues/_sidebar.html.erb (43.4ms)
  Rendered watchers/_watchers.html.erb (13.8ms)
  Rendered issues/show.html.erb within layouts/base (485.0ms)
  Rendered plugins/scrum/app/views/scrum_hooks/_head.html.erb (1.2ms)
  Rendered plugins/scrum/app/views/scrum_hooks/_scrum_tips.html.erb (330.4ms)
Completed 200 OK in 1175ms (Views: 904.4ms | ActiveRecord: 45.5ms)
Started GET "/redmine/projects/developerv/issues/282/copy" for 212.14.28.115 at 2015-11-12 00:19:04 +0100
Processing by IssuesController#new as HTML
  Parameters: {"project_id"=>"developerv", "copy_from"=>"282"}
  Current user: seweryn (id=10)
Completed 500 Internal Server Error in 35ms (ActiveRecord: 2.1ms)
NoMethodError (undefined method `identifier' for nil:NilClass):
  app/controllers/issues_controller.rb:409:in `build_new_issue_from_params'
  lib/redmine/sudo_mode.rb:63:in `sudo_mode'
The following information data from two servers:
Server #1:
Environment:
  Redmine version                3.1.1.stable.14855
  Ruby version                   1.9.3-p551 (2014-11-13) [i486-linux]
  Rails version                  4.2.4
  Environment                    production
  Database adapter               Mysql2
SCM:
  Subversion                     1.6.6
  Darcs                          2.3.0
  Mercurial                      1.4.3
  Cvs                            1.12.13
  Bazaar                         2.1.4
  Git                            1.7.0.4
  Filesystem                     
Redmine plugins:
  redmine_agile                  1.3.12
  redmine_ckeditor               1.1.2
  redmine_issue_checklist        2.0.8
  redmine_lightbox2              0.2.2
  redmine_tagging                0.1.3
  redmine_theme_changer          0.2.0
  scrum                          0.13.1
Server #2:
Environment:
  Redmine version                3.1.1.stable.14855
  Ruby version                   2.2.0-p0 (2014-12-25) [x86_64-linux]
  Rails version                  4.2.4
  Environment                    production
  Database adapter               Mysql2
SCM:
  Subversion                     1.8.8
  Darcs                          2.8.4
  Mercurial                      2.8.2
  Cvs                            1.12.13
  Bazaar                         2.7.0
  Git                            1.9.2
  Filesystem                     
Redmine plugins:
  redmine_agile                  1.3.12
  redmine_ckeditor               1.1.2
  redmine_custom_workflows       0.1.0
  redmine_issue_checklist        2.0.8
  redmine_lightbox2              0.2.2
  redmine_tagging                0.1.3
  redmine_theme_changer          0.2.0
  scrum                          0.13.1
       Updated by Toshi MARUYAMA almost 10 years ago
      Updated by Toshi MARUYAMA almost 10 years ago
      
    
    - Status changed from New to Closed
- Priority changed from High to Normal
- Resolution set to Invalid
Please contact plugin author.
       Updated by Heribert Steuer almost 10 years ago
      Updated by Heribert Steuer almost 10 years ago
      
    
    Can you please make a note on which plugin caused this issue?