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Defect #24898

closed

Internal Error while create new project

Added by athena tang over 8 years ago. Updated over 8 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Issues
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:

Description

while I am going to login the system , create a new project or a new user,it will give internal error.
the error on the page like this:
Internal error
An error occurred on the page you were trying to access.
If you continue to experience problems please contact your Redmine administrator for assistance.
If you are the Redmine administrator, check your log files for details about the error.
Back

And the log like this:
Processing by WelcomeController#index as HTML
Current user: admin (id=1)
Rendered welcome/index.html.erb within layouts/base (4.6ms)
Completed 500 Internal Server Error in 28.3ms

ActionView::Template::Error (undefined method `create' for Psych::Visitors::YAMLTree:Class):
9: <%= favicon >
10: <
= stylesheet_link_tag 'jquery/jquery-ui-1.9.2', 'application', :media => 'all' >
11: <
= stylesheet_link_tag 'rtl', :media => 'all' if l(:direction) == 'rtl' >
12: <
= javascript_heads >
13: <
= heads_for_theme >
14: <
= call_hook :view_layouts_base_html_head %>
15: <!-- page specific tags -->
app/models/user.rb:310:in `pref'
app/helpers/application_helper.rb:1291:in `javascript_heads'
app/views/layouts/base.html.erb:12:in `_app_views_layouts_base_html_erb___1235638970148253882_36973120'

The environment of information:
ruby 1.9.3p550
Rails 3.2.19
redmine 2.5.2

Actions #1

Updated by Toshi MARUYAMA over 8 years ago

  • Status changed from New to Closed
  • Priority changed from Urgent to Normal
  • Resolution set to Invalid

Redmine 2.5.2 is not supported.

Actions #2

Updated by athena tang over 8 years ago

  • Status changed from Closed to Reopened

what is the meaning of "Redmine 2.5.2 is not supported."?
while there is a running environment which version is Redmine 2.5.2 ,please refer to the attachement
or is the reason that the version of ruby is different?

Actions #3

Updated by athena tang over 8 years ago

the attachement can not be uploaded,the infomation like this:
Environment:
Redmine version 2.5.2.stable
Ruby version 1.8.7-p352 (2011-06-30) [x86_64-linux]
Rails version 3.2.19
Environment production
Database adapter Mysql2
SCM:
Subversion 1.6.11
Git 1.7.1
Filesystem
Redmine plugins:
clipboard_image_paste 1.8
redmine_issue_checklist 2.0.5
redmine_issue_templates 0.0.9
redmine_knowledgebase 3.0.4
redmine_questions 0.0.5
redmine_testlinklink 1.0.0

Actions #4

Updated by athena tang over 8 years ago

Toshi MARUYAMA wrote:

Redmine 2.5.2 is not supported.

what is the meaning of "Redmine 2.5.2 is not supported."?
while there is a running environment which version is Redmine 2.5.2 ,please refer to the information。
or is the reason that the version of ruby is different?

the infomation like this:
Environment:
Redmine version 2.5.2.stable
Ruby version 1.8.7-p352 (2011-06-30) [x86_64-linux]
Rails version 3.2.19
Environment production
Database adapter Mysql2
SCM:
Subversion 1.6.11
Git 1.7.1
Filesystem
Redmine plugins:
clipboard_image_paste 1.8
redmine_issue_checklist 2.0.5
redmine_issue_templates 0.0.9
redmine_knowledgebase 3.0.4
redmine_questions 0.0.5
redmine_testlinklink 1.0.0

Actions #5

Updated by Toshi MARUYAMA over 8 years ago

  • Status changed from Reopened to Closed

athena tang wrote:

Toshi MARUYAMA wrote:

Redmine 2.5.2 is not supported.

what is the meaning of "Redmine 2.5.2 is not supported."?

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