Defect #29094

Email reply looses indentation in pre-block

Added by Daniel Trstenjak about 4 years ago. Updated about 4 years ago.

Status:NewStart date:
Priority:NormalDue date:
Assignee:-% Done:


Category:Email notifications
Target version:-
Resolution: Affected version:



if I'm replying by email to an email notification from a redmine ticket
and using a pre-block - to keep the indentation - then the identation is
lost in the redmine ticket.

When viewing the ticket in the browser, then redmine seems to detect the
pre-block, because the text gets the corresponding border for a pre-block,
but the indentation from the email is missing.

If I'm replying to a ticket in the browser, then the pre-block works as expected.

I also sent the email with the pre-block to my system administator, to
ensure that my system isn't somehow removing the indentation, but my
system administator gets the email in the sent form.

Any ideas what could be the issue here or how I could debug it?


Redmine version 3.4.4.stable
Ruby version 2.1.5-p273 (2014-11-13) [x86_64-linux-gnu]
Rails version 4.2.8
Environment production
Database adapter Mysql2
Subversion 1.8.10
Darcs 2.8.5
Cvs 1.12.13
Bazaar 2.7.0
Redmine plugins:
mega_calendar 1.7.0
redmine_cc_addresses 0.4.0
redmine_extended_watchers 1.0.5
redmine_issue_templates 0.2.0


#1 Updated by Go MAEDA about 4 years ago

  • Category set to Email notifications

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