Email reply looses indentation in pre-block
if I'm replying by email to an email notification from a redmine ticket
and using a pre-block - to keep the indentation - then the identation is
lost in the redmine ticket.
When viewing the ticket in the browser, then redmine seems to detect the
pre-block, because the text gets the corresponding border for a pre-block,
but the indentation from the email is missing.
If I'm replying to a ticket in the browser, then the pre-block works as expected.
I also sent the email with the pre-block to my system administator, to
ensure that my system isn't somehow removing the indentation, but my
system administator gets the email in the sent form.
Any ideas what could be the issue here or how I could debug it?
Redmine version 3.4.4.stable
Ruby version 2.1.5-p273 (2014-11-13) [x86_64-linux-gnu]
Rails version 4.2.8
Database adapter Mysql2
Updated by Go MAEDA over 4 years ago
- Category set to Email notifications
Updated by n eeels 3 months ago
I am also seeing this problem.
Indentation is not only lost in pre blocks, but also anywhere else in the email text, when responding to a mail sent by redmine.
This is a problem at work, because our config file syntax depends on correct indenting. When indenting is lost, the customer gets completely unintelligible configurations.
The workaround is to not respond by mail, but going on the web and editing the issue, which is pretty cumbersome for my workflow of quickly responding.
I still have the mails, and the mail I sent to redmine is a plain text mail with correct indenting.
The mail received back from redmine, notifying of the activity on the issue. has lost all indenting.
I would love to see this fixed / get hints on where to look for the reasons for this.
Updated by Go MAEDA about 2 months ago
- Category changed from Email notifications to Email receiving