Defect #37388
open
Not Able to Upload Files Using Google Chrome
Description
Hi all,
Refer to my Redmine information below, I'm currently not able to upload certain files using Google Chrome. But Mozilla Firefox working fine!!
I have check my access.log and error.log but no clue found.
Environment:
Redmine version 4.2.2.stable
Ruby version 2.6.8-p205 (2021-07-07) [x64-mingw32]
Rails version 5.2.6
Environment production
Database adapter Mysql2
Mailer queue ActiveJob::QueueAdapters::AsyncAdapter
Mailer delivery smtp
SCM:
Git 2.32.0
Filesystem
Redmine plugins:
no plugin installed
Files
Updated by Go MAEDA over 3 years ago
- Category changed from Files to Attachments
- Status changed from New to Needs feedback
Please check log/production.log under the installation directory of Redmine.
Updated by Ryan Leong Yoon Kan over 3 years ago
- File Upload Error.png Upload Error.png added
Go MAEDA wrote:
Please check log/production.log under the installation directory of Redmine.
Hi, I tried to simulate the issue and capture the production.log as below:
Started PATCH "/redmine/issues/176" for 199.0.2.132 at 2022-07-07 11:18:02 +0800
Processing by IssuesController#update as HTML
Parameters: {"utf8"=>"✓", "authenticity_token"=>"E979f7gKKj30p/XIY+cRdmZf0IBaFVPLAywdtIiQhRkE8w7wX1k+5yAMHXCQXVy9G8QK/EdAVY21U2/gYrhvxA==", "form_update_triggered_by"=>"", "issue"=>{"is_private"=>"0", "project_id"=>"40", "tracker_id"=>"29", "subject"=>"Test by nss - 30 DEC 21", "description"=>"test", "status_id"=>"7", "priority_id"=>"16", "assigned_to_id"=>"", "parent_issue_id"=>"", "start_date"=>"2021-12-30", "due_date"=>"", "estimated_hours"=>"", "done_ratio"=>"0", "custom_field_values"=>{"2"=>"TestRef#4", "14"=>"", "30"=>"", "32"=>""}, "notes"=>"", "private_notes"=>"0", "lock_version"=>"8"}, "was_default_status"=>"7", "time_entry"=>{"hours"=>"", "activity_id"=>"", "comments"=>"", "custom_field_values"=>{"125"=>""}}, "attachments"=>{"1"=>{"filename"=>"Sheet 1 QR.xlsx", "description"=>"", "token"=>"9581.0b121ced6cbe1858004cb5252951e6cefd8d4a6c22ff2998ed05c5d10ce6b428"}, "2"=>{"filename"=>"Sheet 1.xlsx", "description"=>"", "token"=>""}}, "last_journal_id"=>"39171", "commit"=>"Submit", "issue_position"=>"1", "issue_count"=>"1", "id"=>"176"}
Current user: nss (id=107)
[ActiveJob] Enqueued ActionMailer::DeliveryJob (Job ID: 1814e423-4839-4de0-b29f-e02eddd4c70d) to Async(mailers) with arguments: "Mailer", "issue_edit", "deliver_now", #<GlobalID:0x000001eefb925a90 昇吾 津江=#<URI::GID gid://redmine-app/User/107>>, #<GlobalID:0x000001eefb925180 昇吾 津江=#<URI::GID gid://redmine-app/Journal/39482>>
Redirected to https://qrredmine.qrra.com/redmine/issues/176?issue_count=1&issue_position=1
Completed 302 Found in 184ms (ActiveRecord: 52.3ms)
[ActiveJob] [ActionMailer::DeliveryJob] [1814e423-4839-4de0-b29f-e02eddd4c70d] Performing ActionMailer::DeliveryJob (Job ID: 1814e423-4839-4de0-b29f-e02eddd4c70d) from Async(mailers) with arguments: "Mailer", "issue_edit", "deliver_now", #<GlobalID:0x000001eefb9568e8 昇吾 津江=#<URI::GID gid://redmine-app/User/107>>, #<GlobalID:0x000001eefb955f88 昇吾 津江=#<URI::GID gid://redmine-app/Journal/39482>>
Started GET "/redmine/issues/176?issue_count=1&issue_position=1" for 199.0.2.132 at 2022-07-07 11:18:02 +0800
Processing by IssuesController#show as HTML
Parameters: {"issue_count"=>"1", "issue_position"=>"1", "id"=>"176"}
[ActiveJob] [ActionMailer::DeliveryJob] [1814e423-4839-4de0-b29f-e02eddd4c70d] Rendering mailer/issue_edit.text.erb within layouts/mailer
Current user: nss (id=107)
[ActiveJob] [ActionMailer::DeliveryJob] [1814e423-4839-4de0-b29f-e02eddd4c70d] Rendered mailer/_issue.text.erb (28.4ms)
[ActiveJob] [ActionMailer::DeliveryJob] [1814e423-4839-4de0-b29f-e02eddd4c70d] Rendered mailer/issue_edit.text.erb within layouts/mailer (29.9ms)
[ActiveJob] [ActionMailer::DeliveryJob] [1814e423-4839-4de0-b29f-e02eddd4c70d] Rendering mailer/issue_edit.html.erb within layouts/mailer
[ActiveJob] [ActionMailer::DeliveryJob] [1814e423-4839-4de0-b29f-e02eddd4c70d] Rendered mailer/_issue.html.erb (9.2ms)
[ActiveJob] [ActionMailer::DeliveryJob] [1814e423-4839-4de0-b29f-e02eddd4c70d] Rendered mailer/issue_edit.html.erb within layouts/mailer (10.5ms)
[ActiveJob] [ActionMailer::DeliveryJob] [1814e423-4839-4de0-b29f-e02eddd4c70d] Performed ActionMailer::DeliveryJob (Job ID: 1814e423-4839-4de0-b29f-e02eddd4c70d) from Async(mailers) in 79.79ms
Rendering issues/show.html.erb within layouts/base
Rendered issues/_action_menu.html.erb (4.5ms)
Rendered attachments/_links.html.erb (4.9ms)
Rendered issue_relations/_form.html.erb (0.8ms)
Rendered issues/_relations.html.erb (1.2ms)
Rendered issues/tabs/_history.html.erb (29.7ms)
Rendered common/_tabs.html.erb (30.4ms)
Rendered issues/_action_menu.html.erb (2.0ms)
Rendered issues/_trackers_description.html.erb (0.6ms)
Rendered issues/_form_custom_fields.html.erb (1.4ms)
Rendered issues/_attributes.html.erb (24.4ms)
Rendered issues/_form.html.erb (45.8ms)
Rendered attachments/_form.html.erb (1.4ms)
Rendered issues/_edit.html.erb (59.7ms)
Rendered issues/_action_menu_edit.html.erb (62.1ms)
Rendered issues/_sidebar.html.erb (5.7ms)
Rendered watchers/_watchers.html.erb (2.8ms)
Rendered issues/show.html.erb within layouts/base (135.9ms)
Completed 200 OK in 336ms (Views: 127.3ms | ActiveRecord: 84.6ms)
Also I have attached the screenshot uploading the file and prompt error.
Thank you.
Updated by 