Defect #3763


'Create Issues' Permission for Non-Member Not Working

Added by Chris Platts about 14 years ago. Updated almost 14 years ago.

Permissions and roles
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I've bee having problems setting up a project to allow ticket-creation via email for unknown users. The rake task to fetch the email is working correctly - it creates the unknown user if required just fine.

However, I can't seem to allow that new user (which wouldn't be a member of any projects) to create issues - even though the Create Issues permission is granted to the Non-Member role.

In our case, these users do not have access to our Redmine installation's web site at all - we just want issues to be created via email from those users.

Installation information:

About your application's environment
Ruby version              1.8.6 (i486-linux)
RubyGems version          1.3.3
Rails version             2.2.2
Active Record version     2.2.2
Action Pack version       2.2.2
Active Resource version   2.2.2
Action Mailer version     2.2.2
Active Support version    2.2.2
Application root          /var/redmine-latest
Environment               production
Database adapter          mysql
Database schema version   20090614091200

About your Redmine plugins
Redmine Repo Pygments plugin         0.0.2
Stuff To Do Plugin                   0.3.0
Redmine Graphs plugin                0.1.0
ezFAQ plugin                         0.3.5
Redmine ezLibrarian plugin           0.1.1
Redmine Exception Handler plugin     0.2.0
Embedded                             0.0.1
Redmine System Notification plugin   0.2.0
Google Calendar Plugin               0.1.0
Charts Plugin                        0.0.12
Timesheet Plugin                     0.5.0
Redmine My Widgets plugin            0.1.0
Redmine Todo Lists plugin  
Rate Plugin                          0.1.0
Customer plugin                      0.2.0
Budget                               0.2.0

Thanks for any pointers!


Related issues

Is duplicate of Redmine - Feature #3584: Allow creating of issues in private projects by anonymous/non member via emailClosed2009-07-04

Actions #1

Updated by Chris Platts about 14 years ago

I've still not had any luck getting this to work correctly -- are others using the Create Issue/Non-Member permission without any problem? Is there anything beyond granting the Create Issue permission to Non-Member that I need to do?


Actions #2

Updated by Roland Discein about 14 years ago


Actions #3

Updated by Landon Harsh almost 14 years ago


Actions #4

Updated by Jean-Philippe Lang almost 14 years ago

  • Status changed from New to Closed
  • Resolution set to Cant reproduce
There are working tests for this use case. So make sure:
  • You specify a default project when you invoke the rake task (see RedmineReceivingEmails)
  • The target project is public
  • There is no required custom field on issues
Actions #5

Updated by Kolja K. almost 14 years ago

If you set up Redmine as an OTRS-like public ticketing system, the target project typically is not public, to avoid people seeing each others tickets.
In my opinion it would be nice if for this use case either there is a third type of projects between public and private OR that "create issues" for non member simply work for closed projects, too!
Any hint for a place where one could patch Redmine trunk to achieve this now?

Actions #6

Updated by Jean-Philippe Lang almost 14 years ago

  • Resolution changed from Cant reproduce to Duplicate

Dup of #3584.

Actions #7

Updated by Kolja K. almost 14 years ago

Thank you so much!


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